This role supports product development execution by coordinating product operations, sample flow, and accurate product data for the Sweaters team.

Coordinate operational tasks with the Design and Sourcing teams across the product lifecycle.
Receive, distribute, and track incoming sample shipments; organize and manage the sample closet for sourcing and design needs.
Track and fulfill sample requests.
Create, update, and maintain accurate PLM tech packs, ensuring consistency across product records.
Act as the primary point of contact for factories and overseas offices, supporting clarity and compliance.
Approve pre-bulk SMS samples for materials and construction.
Attend FIT to confirm sample accuracy and overall execution.
Maintain frequent communication with factories to share tech packs, manage development needs, clarify production requirements, and facilitate sample approvals.
Maintain accurate records of sample status, approvals, and outgoing requests.
Support organizational efficiency by keeping well-structured digital and physical product records.

Microsoft Office proficiency, with strong Excel skills (data management, formatting, formulas).
Exceptional attention to detail in documentation, sample handling, and product specifications.
High organization and ability to manage multiple deadlines in a fast-paced environment.
Strong communication skills for cross-functional collaboration and factory partners.
Comfort with product systems; PLM experience is a plus.
Understanding of the product development lifecycle from design through bulk approval.
Associates degree or 5 years experience working with sweaters.
Minimum 2 years experience in product operations, development coordination, or sourcing support for sweaters.
Experience working with factories and managing sweater details preferred.
Proven ability to manage samples, tech packs, and product data with accuracy.
Self-motivated, adaptable team player with a proactive, collaborative approach.
Strong interest in learning Sweater development and Yarn detailing.

Comprehensive Health: Premium Medical, Dental, and Vision plans designed to support you and your family.
Financial Security: 401(k) retirement plan with a discretionary company match, plus Basic Life and AD&D Insurance.
Work-Life Balance: Paid Time Off (PTO) and paid Holidays.
Growth & Support: Tuition Reimbursement and 24/7 personal support through MAP.
Team Culture: Associate Engagement Events including seasonal celebrations and on-site wellness activities.
Exclusive Style Perks: Associate Clothing Discounts across company stores and e-commerce sites.

Product Operations Associate - Sweaters

Job Description