Product Operations Manager, Identity

Own the operational rollout of identity product strategy across global markets by partnering with product, engineering, and business teams.

Responsibilities

• Define and shape go-to-market plans, supporting tools, and operating models to operationalize product strategy across high-performing teams.
• Lead a community of strategic leaders to drive measurable impact while keeping functional partners aligned to shared objectives.
• Plan and execute end-to-end product rollouts and testing, project-managing implementation across global markets.
• Gather and advocate for business insights and “voice of the customer” inputs to inform product improvements and assess global feasibility.
• Collaborate cross-functionally with partners including legal, tax, engineering, and support to prepare for launch and maximize impact.
• Monitor core business metrics, diagnose critical post-launch problem areas, and support continuous improvement.

Requirements

• 3+ years of experience in operations, business consulting, finance, or a similar analytical role.
• Experience managing large-scale global projects and leading cross-functional stakeholder groups.
• Proficiency using data and SQL to support key business decisions.
• Proven ability to foster collaboration and facilitate teamwork in fast-paced environments.
• Bachelor’s degree or equivalent professional experience.

Technologies

• SQL

Preferred qualifications

• Experience delivering global projects or working in an international tech and product environment.
• Strategic problem-solving with a systems thinking approach and a focus on long-term scalability.
• Ability to build business cases for new products or platforms within identity, risk, or FinTech spaces.
• High adaptability and a “driver” mindset focused on pulling teams toward clarity and delivery.

Compensation and benefits

• Eligible to participate in Uber’s bonus program.
• May be offered an equity award and other forms of compensation.
• 401(k) plan eligibility for all full-time employees.
• Various benefits.

Location and work model

• San Francisco, CA (onsite)
• Base salary range: USD $142,000 - $158,000 per year (for San Francisco, CA-based roles).
• Unless approved for full remote work, employees must spend at least 50% of their time in-office.
• Some roles (example: greenlight hubs) require full-time in-office presence.