Product Operations Manager, Maritime
Job Description
Own the processes that keep Anduril’s Maritime autonomous undersea systems reliable, mission-ready, and continuously improving.
Responsibilities
- Lead Product Operations: Guide and mentor a Product Operations team and establish standards for triage, diagnosis, and resolution of technical incidents across the global Maritime fleet.
- Drive fleet reliability: Partner with software and hardware engineering to convert field telemetry and failure data into permanent upgrades and design improvements.
- Analyze system telemetry: Oversee collection and analysis of fleet health data using data-driven tools to help predict and prevent failures.
- Bridge technical teams: Translate between engineering, business development stakeholders, and military operators in the field.
- Customer and mission support: Manage communications for high-priority incidents, ensure strong technical support for global users, and drive rapid resolution.
- Build the playbook: Standardize and scale sustainment operations by creating processes that support Maritime as the fleet grows worldwide.
Requirements
- Technical leadership: 6+ years of professional experience managing, mastering, and supporting complex technical systems (maritime, aerospace, robotics, automotive, defense, or electromechanical systems).
- Education: Bachelor’s degree in a technical or related field, or equivalent hands-on military/maritime/industrial technical experience.
- Problem-solving mindset: Ability to work through ambiguous situations and lead teams through complex, unstructured technical challenges.
- Leadership and mentorship: Experience managing, coaching, or leading technical teams with a focus on professional development and operational excellence.
- Clearance and location: Eligible to obtain and maintain a U.S. Secret Security clearance; based in (or willing to relocate to) Quincy, MA.
- Travel: Ability to travel as needed to support customer operations and test events.
Technology
- Grafana
- Jira
- Git
- Linux command-line interfaces (CLI)
- SQL
- Palantir Foundry
Benefits
- Comprehensive, competitive benefits package available at little to no cost to employees, including health and recovery.
About the Team
- Maritime team builds autonomous maritime platforms including undersea and surface vehicles and seabed sensors.
- Responsible for taking products like Dive-LD, Dive-XL, Copperhead, and Seabed Sentry from concept to operational systems.
- Role includes building the Product Operations function within a larger deployment and sustainment group.
- Works with engineering, program management, and field operations to support successful employment of products and advance subsea robotics.
About the Role
- Ensure reliability and readiness of Anduril’s Maritime products.
- Build field failure discovery, mitigation, and resolution processes for end users.
- Identify failure modes that contribute to root cause analysis.
- Support deployment of fixes and manage the incident lifecycle across the Maritime fleet.
- Apply hands-on expertise to debug and resolve complex electromechanical issues.
Preferred Qualifications
- Experience supporting and/or deploying undersea munitions, vehicles, or unmanned undersea systems (UUVs) as a DoD contractor or military end-user.
- Familiarity with conventional naval systems or military naval operations.
- Hands-on Linux CLI experience.
- Familiarity with observability and ticketing tools such as Grafana, Jira, or Git.
- Experience using data analytics (such as SQL or Palantir Foundry) for trend analysis and to drive business decisions.
- Prior military, DoD civilian, or government agency experience.
- Background in technical project management or operations consulting.
Protecting Yourself from Recruitment Scams
- Anduril will never solicit payment or request personal financial details (banking information, credit card numbers, or social security numbers) at any stage.
- Recruiter emails will come only from an @anduril.com address.
- If contacted by a recruiting agency, their email will clearly identify the agency; verify suspicious activity by reaching out to [email protected].
- Do not engage with communications that appear suspicious, contain grammatical errors, or make unusual requests; confirm the sender’s domain is @anduril.com before providing personal information or clicking links.
- Report questionable or fraudulent outreach claiming to be from Anduril immediately to [email protected].
Data Privacy
- Candidate data privacy policy: https://anduril.com/applicant-privacy-notice/.
- Submitting an application consents to Anduril Industries using a third-party service provider for pre-employment risk, integrity, and due diligence screening to assess potential risks.
- The provider’s risk-intelligence services may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources.
Location: Panama City, FL (onsite) • Salary: USD 124,000 - 164,000 per year • Experience: 6+ years