Product Owner

ScanSource Inc is looking for a strategic, value-driven Product Owner to guide the vision, roadmap, and delivery of scalable software platforms and solutions. In this onsite role in Greenville, SC, you will translate business and partner needs into a prioritized product backlog and partner closely with technical teams to deliver measurable business impact across the product lifecycle.

What you will own

• As the voice of the customer, own the vision, strategy, roadmap, and backlog for software platforms and solutions, aligned to business objectives, partner growth goals, and customer experience priorities.
• Facilitate intake, prioritization, governance, and cross-functional decision-making to keep stakeholders aligned and maintain delivery momentum.
• Lead product discovery with stakeholders, users, and cross-functional teams to identify opportunities, validate needs, and define scalable platform capabilities.
• Define high-quality business requirements, user stories, acceptance criteria, and success measures to support efficient execution and strong delivery outcomes.
• Drive the design and evolution of reusable platform capabilities, balancing standardization with configurable partner-specific needs.
• Partner with technical development, architecture, QA, operations, and support to clarify requirements, resolve issues, and deliver solutions that are intuitive, scalable, and supportable.
• Define, track, and communicate product KPIs, adoption metrics, and business value measures to guide prioritization and continuous improvement.
• Coordinate dependencies, risks, and release readiness across teams, systems, vendors, and partner stakeholders.
• Support rollout, change management, documentation, and ongoing optimization to drive successful adoption and long-term product value.

Requirements

• Bachelor’s degree in business, Computer Science, Engineering, Information Systems, or a related field.
• 5+ years of experience in product ownership, product management, business systems, or platform delivery roles, with demonstrated success leading complex, cross-functional initiatives.
• Proven experience owning and prioritizing product backlogs, writing high-quality business requirements and user stories, and defining acceptance criteria that drive strong delivery outcomes.
• Experience with platform-based products, B2B commerce, partner ecosystems, channel operations, or enterprise application software solutions supporting multiple user groups and business models.
• Strong understanding of Agile product delivery, backlog management, release planning, and stakeholder governance.
• Demonstrated ability to translate strategy into executable roadmaps and detailed requirements while maintaining focus on customer value and measurable results.
• Excellent communication, facilitation, and influencing skills across business and technology teams.
• Strong analytical and problem-solving skills, including experience using data and metrics to drive prioritization and continuous improvement.

Preferred qualifications

• Advanced degree in Business, Technology, or a related field.
• Experience with integrations, workflow-driven platforms, and scalable process design.
• Experience supporting partner-facing, channel, or marketplace platforms in a multi-partner environment.
• Relevant certifications such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner/Product Manager, or equivalent.

Compensation

• Compensation range: $100,000-$115,000 per year.
• Actual annual salary offered will be based on work experience, education, and skills or achievements, and will be mutually agreed upon at the time of offer.
• This position is not eligible for a variable pay component as part of the hiring range.

Benefits

• Medical/dental/vision coverage
• Life insurance
• 401(k) plan with matching provision
• Outside of CA: 128 hours of paid time off (PTO) each calendar year (prorated for date of hire)
• In the state of CA: employees accrue a set number of hours each pay period equaling the same 128 hours of PTO
• 10 paid company holidays

Work environment, reporting, and governance

• Based onsite in the Greenville, SC HQ.
• Reports to the Director of Product Experience.
• Serves as the primary business owner for platform requirements, backlog prioritization, release readiness, and acceptance of delivered capabilities.
• Partners with project, business and technology leadership through established governance forums, steering committee reviews, and executive updates.