Senior Product Owner

GM Financial is seeking a Senior Product Owner to support an Agile Scrum team in delivering successful product outcomes. In this hybrid role based in Irving, TX, you will prioritize product work, manage the backlog, and collaborate across teams to ensure customer-focused delivery.

Role Overview

As a Product Owner, you will maximize development team output by maintaining clear priorities and aligning stakeholders around product delivery. You will lead roadmap-related work, drive user story creation, and measure product performance to support business results.

Key Responsibilities

• Act proactively to consistently deliver commitments with minimal supervision
• Analyze and communicate customer requirements to propose innovative solutions and recommend product, system, and process enhancements
• Identify, evaluate, and introduce new approaches or technology to support product development
• Explore alternative perspectives to solve problems and achieve outcomes beyond baseline requirements
• Use innovation tools, creative processes, and cross-functional expertise to generate ideas
• Continuously improve processes, products, and services while exploring innovative ways of working
• Test promising ideas and pursue opportunities to try unique approaches to delivery
• Ask targeted questions to understand current practices and the customer experience before moving into problem solving
• Understand stakeholders across internal partners, suppliers, and customers to uncover new opportunities for innovation
• Communicate the potential benefits of new ideas to stakeholders
• Influence others through an environment that supports participation and empowerment, using appropriate interpersonal methods to build acceptance of ideas and plans
• Take immediate action when issues arise or when informed of emerging situations
• Collaborate with Program/Product Managers to advise on roadmap creation and to help teams communicate product roadmap initiatives that deliver strong customer experiences
• Create solutions with measurable value for current and potential customers (internal or external)
• Partner with vendors and internal departments to ensure tasks are defined, documented, and delivered within SLA
• Communicate project status and production performance with leadership, internal business partners, and external vendors
• Coordinate across business stakeholders to manage launch scope and support on-time delivery of key features
• Work with the Agile team to craft high-quality, customer-centric user stories aligned to expectations
• Lead prioritization of the product backlog in partnership with product management
• Measure product performance using key information, processes, and systems to support accountability for business outcomes

Requirements

• Thorough understanding of Vision/Roadmap creation and Portfolio/Program/Team Backlog creation, refinement, and prioritization
• Working knowledge of Agile and SAFe Lean enterprise concepts and best practices, including application in the workplace
• Experience working in a matrix organization with collaboration across business stakeholders, UX teams, project managers, product managers, developers, and others
• Ability to define product roadmaps and identify requirements
• Ability to demonstrate Servant Leader management principles and practices
• Ability to deliver best-in-class product experiences using Design Thinking and Lean methodologies
• Advanced verbal and written communication, with cross-collaboration skills and the ability to engage team members at all levels
• Advanced problem solving, including the ability to identify, analyze, and resolve issues as they arise
• Ability to manage multiple projects simultaneously
• Proficient persuasion and negotiation skills
• Proficient presentation skills
• Ability to use AI tools (for example, Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI-assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection
• Agile certifications required
• 6–8 years of experience as a Product Owner or Product Manager on an Agile Scrum team required
• High School Diploma or equivalent required

Technologies

• Microsoft Copilot

Education & Experience

• 6–8 years of experience as a Product Owner or Product Manager on an Agile Scrum team required
• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent experience preferred

Benefits

• 401K matching
• Bonding leave for new parents (12 weeks, 100% paid)
• Tuition assistance
• Training
• GM employee auto discount
• Community service pay
• Nine company holidays
• Competitive pay and bonus eligibility
• Flexible hybrid work environment, 2 days a week in office

Compensation

Competitive pay and bonus eligibility.

Work Location

Irving, TX (hybrid), with 2 days per week in the office.

Additional Knowledge and Skills (AI Enabled Environment)

• Ability to use AI tools (for example, Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI-assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Licenses and Certifications

• Agile certifications required