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Job Description

Wells Fargo is seeking a Senior Digital Product Owner to lead enterprise authentication and identity modernization across on-premises and cloud identity platforms.

Responsibilities

  • Act as Product Owner for enterprise authentication capabilities, including MFA, identity verification, and secure access services
  • Own product strategy, roadmap, and delivery plans aligned to cybersecurity, regulatory, and business objectives
  • Lead authentication modernization efforts, including migration from legacy authentication platforms to strategic enterprise solutions
  • Partner with engineering teams to deliver secure-by-design and secure-by-default authentication capabilities
  • Drive adoption of Microsoft Entra ID, Active Directory modernization, and cloud identity services across the enterprise
  • Define and track product success metrics, monitor operational health, and improve customer experience, security outcomes, and reliability
  • Lead executive communications, stakeholder engagement, and risk management and governance for authentication services
  • Identify opportunities to leverage AI, automation, and intelligent workflows to strengthen identity security and operational efficiency
  • Manage complex dependencies across multiple product teams, technology organizations, and external vendors
  • Represent the authentication product portfolio in audits, regulatory reviews, risk assessments, and discussions with executive leadership

Requirements

  • 4+ years of digital product management experience, or equivalent demonstrated via work experience, training, military experience, and/or education
  • Experience leading Identity and Access Management (IAM) products, including Authentication, Multi-Factor Authentication (MFA), Passwordless Authentication, Identity Verification, and Access Security
  • Strong product management background delivering large-scale cybersecurity and identity modernization from strategy through execution
  • Knowledge of Microsoft Entra ID (Azure AD), Active Directory, authentication protocols, and enterprise identity architecture
  • Experience leading enterprise authentication migrations, including legacy authentication platform retirement and modernization programs
  • Demonstrated ability to partner across Cybersecurity, Infrastructure, Engineering, Technology Operations, Legal, Risk, Compliance, and Business teams
  • Experience defining product roadmaps, business cases, success metrics, and executive-level communications
  • Strong understanding of identity governance, privileged access, authentication controls, and regulatory requirements in highly regulated environments
  • Experience leveraging automation, AI, and emerging technologies to improve identity security, operational efficiency, and user experience
  • Ability to influence senior leaders and drive organizational change across large, matrixed enterprises
  • Experience working in Agile environments, including managing product backlogs, prioritization, and delivery across global teams

Technologies

  • Microsoft Entra ID
  • Active Directory
  • Azure AD
  • MFA
  • Passwordless Authentication
  • Agile

Location

  • Charlotte, NC (hybrid)

Posting End Date

  • 21 Sep 2026
  • Job posting may come down early due to volume of applicants

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