Product Owner III- Payments

Design and deliver a best-in-class payment journey for Retail Lending customers while partnering with Scrum teams to turn product strategy into outcomes. As a Product Owner III for Payments, you will help shape the product vision, keep the backlog aligned to business value, and drive day-to-day decisions that improve customer payment experiences.

What you’ll be working on

Based in Charlotte, NC (onsite) with opportunities also listed in Pittsburgh, PA, Wilmington, DE, or Cleveland, OH, you will support PNC’s Retail Lending Payments team. This team focuses on delivering an enhanced, cross-channel payment experience by leveraging new capabilities and emerging technologies.

Responsibilities

• Own the vision and definition of the product and serve as the voice of the Customer.
• Ensure Scrum Team effort is concentrated on the right priorities based on business value.
• Define and communicate the product vision to address client requirements and support business objectives.
• Maintain accountability for the creation and integrity of the product backlog, including leading and prioritizing backlog grooming.
• Collaborate closely with Scrum Masters and development teams to focus on the right items during delivery.
• Act as the primary point of contact for team questions and make empowered decisions.
• Manage multiple priorities in a fast-paced environment and communicate clearly in verbal and written forms.
• Apply analytical thinking and problem-solving to use data, analytics, and subject-matter expertise to identify gaps and risks.
• Write clear user stories and acceptance criteria and lead ongoing backlog refinement.
• Partner through agile ceremonies to clarify scope, make day-to-day product decisions, and keep delivery on track.
• Support cross-functional collaboration across Product, Technology, Operations, and business partners, including responsibilities related to risk, compliance, audit, and application ownership as needed.

What you bring

• Typical roles at this level require a university/college degree and 5+ years of industry-relevant experience.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
• Demonstrated capabilities across accountability, customer solutions, prioritization, agile development, and scrum.
• Experience aligned to data visualization, UX design, business acumen, design thinking, and innovation.
• Strong effective communications, interpersonal relationships, and organizational leadership.
• Comfort working within IT standards, procedures & policies and balancing planning and organizing with solutions development.

PNC benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account and back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level

Additional details

• Pay transparency (base salary): $91,000.00 – $185,900.00
• Salaries may vary based on geographic location, market data, and individual skills, experience, and education.
• This role is incentive eligible, with payment based upon company, business, and/or individual performance.
• Application window: generally expected to be posted for two business days starting 10/16/2026, though it may be longer with business discretion.
• PNC employees are expected to be Customer Focused and Managing Risk in support of PNC’s Enterprise Risk Management Framework.

If you require an accommodation during the application process, contact [email protected] or call 877-968-7762 and say Workday.