Senior Associate, Product Owner - Client Onboarding

Senior Associate Product Owner for Client Onboarding on the Wallets team in New York, NY, accountable for translating complex requirements into product outcomes and guiding cross-functional delivery of API enabled payments features for client onboarding; salary range USD 99,750 - 150,000 per year.

Responsibilities

• Clarify and evolve requirements for API enabled payments features, translating business needs into precise specifications for engineering partners.
• Own and manage the roadmap for assigned workstreams, aligning priorities with customer impact, risk posture, and business value.
• Lead cross functional stakeholder engagement across technology, operations, compliance, and business units to align on scope, timelines, and trade offs.
• Set and run project management cadences such as status reporting, dependency tracking, and milestone governance to maintain momentum in client onboarding with accountability.
• Synthesize data, user research, and market signals to identify product gaps and propose solutions backed by quantitative and qualitative evidence.
• Collaborate with technology teams to evaluate API architecture decisions, ensuring designs support scalability, security, and interoperability.
• Coordinate working sessions, steering committees, and executive briefings, delivering concise materials that communicate progress and surface decisions clearly.
• Monitor post launch product performance metrics and payment transaction indicators, identify optimization opportunities, and escalate risks proactively.
• Coordinate across program management processes to ensure deliverables align with portfolio governance standards and reporting requirements.
• Drive continuous improvement by identifying process inefficiencies and advocating tooling or workflow enhancements that accelerate delivery.

Requirements

• At least 4 years of product management experience, with proven ownership of a roadmap from ideation to delivery.
• Ability to influence and manage senior stakeholders across technology, business, and operations without direct authority.
• Working knowledge of modern API concepts, including REST, webhooks, and API gateway patterns to engage credibly with engineering teams.
• Strong project management skills, capable of handling multiple concurrent workstreams, tracking dependencies, and upholding governance standards.
• Experience creating executive level written communications, presentations, and program status reporting.
• Bachelor's degree in business, technology, engineering, or related field, or equivalent professional experience.
• Excellent verbal communication skills to facilitate alignment in cross functional forums and large group settings.

Technologies

• REST
• Webhooks
• API gateway patterns
• Jira

Benefits

• Base salary determined by role, experience, skill set and location
• Commission based pay and or discretionary incentive compensation, paid in cash and or forfeitable equity
• Comprehensive health care coverage
• On site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching