Senior Product Manager
Senior
It Product Management
It Service Management
IT Services
ITSM
Management
Portfolio Management
Product Management
Product Manager
Product Operations
Product Strategy
Program Management
Service Management
ServiceNow
Servicenow
Servicenow Itom
Servicenow Security Operations
Technology Business Management
Wealth Management
Job Description
TEKsystems seeks a Senior Product Manager to lead governance, prioritization, and roadmap oversight across an enterprise ServiceNow portfolio and support adoption of the organization’s Digital Product Operating Model (DPOM).
Responsibilities
- Own ServiceNow portfolio strategy, roadmap, prioritization framework, and governance processes
- Manage intake, backlog governance, release planning, and enterprise portfolio decision-making
- Partner with business leaders, architects, developers, and Product Owners to align strategic priorities with delivery objectives
- Drive DPOM adoption and help mature product management practices across the organization
- Facilitate executive-level prioritization discussions and tradeoff decisions across competing initiatives
- Provide visibility into roadmap progress, risks, dependencies, and value realization
- Establish standards for backlog health, release readiness, stakeholder engagement, and performance measurement
- Guide Product Owners while maintaining accountability for portfolio-level strategy, governance, and business outcomes
Requirements
- 12+ years of Product Management, Enterprise Platform, Product Ownership, or Business Systems experience
- Strong ServiceNow experience preferred, especially across ITSM, ITAM, ITOM, SPM, SecOps, IRM, or related modules
- Proven track record managing enterprise portfolios, roadmaps, prioritization frameworks, and executive stakeholder relationships
- Experience with Agile, SAFe, Product Operating Models, and large-scale transformation initiatives
- Strong communication skills to drive alignment and influence decisions across business and technical teams
- Technical background sufficient to engage with architects and developers; not expected to be hands-on development or architecture
- Experience managing enterprise ServiceNow portfolios, products, or platforms
- Experience with ServiceNow modules including ITSM, ITAM, ITOM, SPM, SecOps, IRM, Employee Experience, or Enterprise Service Management
- Experience driving Product Operating Model (POM/DPOM) adoption and product management maturity initiatives
- Strong understanding of portfolio governance, release governance, prioritization frameworks, and roadmap management
- Experience working in Agile, SAFe, hybrid Agile, and traditional delivery environments
- Demonstrated success influencing stakeholders and driving decisions in complex matrixed organizations
- Experience supporting highly regulated enterprise environments
- Ability to develop KPIs, OKRs, value realization metrics, and executive-level reporting
- Certifications a plus: ServiceNow CSA, Agile, Scrum, SAFe, Product Owner, or Product Management
Technology
- ServiceNow
- ITSM, ITAM, ITOM, SPM, SecOps, IRM
- Agile, SAFe, Scrum
- Product Operating Model, DPOM, POM
- OKRs, KPIs
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
- Contract to hire
- Leawood, KS
- Fully onsite
Pay
- $50.00 - $82.90/hr
Application Deadline
- Anticipated close date: Sep 25, 2026
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