Product Owner - ServiceNow Platform

Expleo is hiring a Product Owner to lead the evolution of a large-scale ServiceNow platform ecosystem. This is a hybrid role based in Minneapolis, MN or Denver, CO, with remote candidates considered. You will help translate strategic objectives into execution, drive measurable business outcomes, and support platform adoption and continuous improvement across cross-functional Agile delivery teams.

What you’ll do

• Own and maintain product backlogs across assigned ServiceNow product areas.
• Prioritize features, enhancements, defects, and technical debt based on business value and organizational priorities.
• Ensure delivery teams have a well-defined, prioritized backlog of work.
• Make day-to-day trade-off decisions to maximize platform value.
• Partner with business stakeholders, process owners, and platform teams to understand business objectives and operational challenges.
• Facilitate backlog refinement sessions, workshops, sprint planning, and requirements discussions.
• Gather and incorporate stakeholder feedback into evolving product priorities.
• Act as the voice of the customer throughout the product delivery lifecycle.
• Collaborate with Scrum Masters, Business Analysts, developers, testers, and architects to support successful delivery.
• Review and accept completed work to validate alignment with business expectations.
• Translate strategic roadmap objectives into executable backlog items and delivery plans.
• Identify dependencies, opportunities, and risks across multiple product teams and ServiceNow domains.
• Support platform adoption, value realization, and continuous improvement initiatives.
• Promote consistent product ownership practices across Agile delivery teams.

What you bring

• 7+ years of experience in Product Ownership, Product Management, Business Analysis, Agile Delivery, or related disciplines.
• Proven experience working in Agile and Scrum environments.
• Strong skills in backlog management, prioritization, and requirements refinement.
• Ability to balance competing priorities and make informed trade-off decisions.
• Experience partnering with both business stakeholders and technical teams.
• Exceptional stakeholder management, communication, and facilitation capabilities.
• Ability to translate strategic objectives into actionable delivery plans.
• Strong analytical and problem-solving skills with a business-value mindset.

ServiceNow experience and modules

Experience with the ServiceNow platform is strongly aligned to this role. Helpful exposure includes: SAM/HAM, CMDB, BCM, SecOps, SPM, Now Assist, HRSD, ITSM.

Bonus points

• Hands-on ServiceNow platform experience.
• Experience supporting Strategic Portfolio Management (SPM), Software Asset Management (SAM), Hardware Asset Management (HAM), CMDB, BCM, SecOps, ITSM, IRM, HRSD, and/or Employee Experience Portals.
• Experience supporting enterprise digital transformation initiatives.
• Experience with platform modernization and large-scale technology programs.

Benefits

• Competitive Compensation: $52-$62 per hour (final compensation determined based on skill alignment, years of experience, and fair, market-based rates by geography).
• Medical, dental, vision, and free tele-health.
• HSA with company contribution.
• Life and disability insurance.
• 401k with matching.
• Paid Time Off.
• Career development with access to training, certifications, and ongoing professional growth opportunities.
• Collaborative culture and meaningful impact.

Location and employment details

Hybrid in Minneapolis, MN or Denver, CO (remote candidates considered). This is a full-time role.

Education and certifications

A Bachelor’s degree in Business, Information Technology, Computer Science, or a related field is preferred.

• Certified Scrum Product Owner (CSPO) preferred.
• SAFe Product Owner/Product Manager (POPM) certification preferred.
• Other Agile, Product Management, or ServiceNow certifications are highly valued.

Work authorization note: This opportunity is open only to candidates who are currently authorized to work in the United States.