HR Digital Product Owner
Job Description
The HR Digital Product Owner at T. Rowe Price supports the strategy, delivery, and continuous improvement of digital products and technology solutions within the HR Digital Experiences & Solutions portfolio. Working closely with the Senior Product Manager, this role manages assigned products across the product lifecycle, including roadmap execution, delivery, adoption, and optimization.
Key Responsibilities
- Partner with the Senior Product Manager to develop product roadmaps, define strategic priorities, and align assigned initiatives with broader HR Digital objectives.
- Own execution of assigned product roadmaps by translating strategic direction and business priorities into delivery plans, product requirements, and prioritized backlogs.
- Lead technical discovery and requirements definition in collaboration with HR stakeholders, product analysts, technology teams, and other business partners to identify and assess opportunities.
- Define and prioritize user stories, acceptance criteria, and enhancements using business value, associate needs, technical feasibility, and delivery capacity.
- Facilitate product-level decisions, resolve delivery impediments, and escalate material risks, dependencies, and strategic decisions to the Senior Product Manager as appropriate.
- Support HR business stakeholders by translating business challenges and opportunities into practical, scalable digital solutions.
- Coordinate with HR functional teams, corporate technology, architecture, compliance, data analytics, and other partners to ensure solutions meet enterprise standards and business needs.
- Provide day-to-day product direction to cross-functional teams, including backlog refinement, sprint planning, solution validation, testing, and release readiness.
- Identify opportunities to leverage existing platform capabilities, workflow automation, integrations, and emerging technologies to streamline HR operations and improve the associate experience.
- Coordinate dependencies across products, platforms, and technology teams to support effective delivery.
- Adapt to changes in product assignments and business priorities across the broader HR Digital portfolio.
- Monitor product performance, associate feedback, service delivery metrics, and operational insights to identify enhancement and optimization opportunities.
- Convert stakeholder feedback, product analytics, and user insights into actionable recommendations and prioritized enhancements.
- Identify ways to simplify HR processes, enhance associate self-service, reduce manual activities, and improve digital experiences.
- Support product maturity, platform optimization, and ongoing adoption of new capabilities across assigned products.
- Provide functional leadership and day-to-day product guidance to product analysts and the cross-functional Agile delivery team.
- Support the development of product analysts through coaching, mentoring, knowledge sharing, and guidance on product management practices, requirements definition, and Agile delivery.
- May take on direct people management responsibilities for one or more product analysts, including performance management, professional development, goal setting, and ongoing coaching, depending on organizational structure and business needs.
- Collaborate with the Senior Product Manager on team capacity planning, resource alignment, and work allocation across assigned products and initiatives.
- Foster a collaborative, accountable, continuous improvement-oriented team environment.
- Coordinate with technology teams, HR business partners, and other product owners to plan and support product releases, enhancements, and new capability deployments.
- Ensure business validation, user acceptance testing, stakeholder communications, and operational readiness are completed prior to release.
- Partner with business stakeholders and change management teams to support adoption, training, communications, and transitions to ongoing operations.
- Identify and manage cross-platform dependencies, release risks, and operational impacts tied to product changes.
- Monitor post-release performance and stakeholder feedback to identify defects, improvement opportunities, and additional business needs.
Required Qualifications
- Bachelor's degree or the equivalent combination of education and relevant experience
- 5+ years of total relevant work experience
Technologies
- ServiceNow HR Service Delivery (HRSD)
- ServiceNow
- Workday
- Rally
- Jira
Preferred Qualifications
- Hands-on experience with ServiceNow HR Service Delivery (HRSD), including case management, associate workflows, and knowledge management
- Working knowledge of Workday applications (such as HCM, Absence, or Talent), including how they integrate with other enterprise platforms
- Experience translating HR and associate experience needs into clear product requirements, user stories, and prioritized backlogs
- Experience using Agile delivery tools such as Rally and Jira
- A Certified Product Owner credential, such as Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or equivalent
- ServiceNow certifications (for example, Certified System Administrator or HRSD Implementation Specialist)
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Location and Flexibility
- Location: Owings Mills, MD (onsite)
- Hybrid eligibility: Up to one day per week from home
Compensation
Base salary ranges (USD) by location:
- $96,500.00 - $164,000.00 for Maryland, Colorado, Washington, and remote workers
- $105,000.00 - $180,000.00 for Washington, D.C.
- $120,000.00 - $205,000.00 for New York and California
Placement within the range is based on relevant experience and skills. Base salary is one component of the total compensation package. Employees may be eligible for a discretionary bonus determined upon company and individual performance.
Benefits
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Work Authorization
Applicants for employment in the US must have work authorization that does not require sponsorship of a visa for employment authorization in the United States (for example, H1-B, F-1 (OPT), TN, or other non-immigrant work status).