Senior Product Manager

Microsoft is building AI solutions that support the legal and corporate affairs mission and extend impact through AI for Good Lab projects. In this role, you will guide products from strategy through delivery, turning stakeholder needs into roadmaps, measurable outcomes, and trustworthy AI capabilities across generative AI apps, AI agents, and the knowledge and data platforms beneath them.

You will work in a product management environment that emphasizes end-to-end ownership: defining the problem and success criteria, partnering with expert users, coordinating cross-team delivery, and ensuring responsible AI practices are applied throughout the lifecycle.

What you’ll do

• Translate strategy into product plans for AI solutions spanning legal and corporate affairs work and AI for Good Lab projects, including defining the problem, target users, and what success looks like.
• Partner with expert users in legal, regulatory, compliance, policy, and business roles to understand workflows, identify where AI creates the most value, and convert findings into requirements, user stories, and acceptance criteria.
• Own and maintain product roadmaps and backlogs, prioritizing features based on impact, data, feasibility, and responsible AI, and communicate tradeoffs clearly.
• Collaborate with data scientists, AI engineers, and architects on solution design, agent behavior, evaluation methods, and quality standards for AI outputs.
• Define and track success metrics such as adoption, time saved, quality, and satisfaction, using data and feedback to iterate quickly.
• Drive adoption and change management through documentation, demos, training, and feedback loops that help professionals build confidence with AI.
• Apply responsible AI practices across the product lifecycle, working with privacy, security, and compliance partners to support governance and trust.
• Coordinate delivery across teams and partners by managing dependencies, risks, and timelines.
• Help scope, plan, and communicate AI for Good Lab projects with internal and external partners, including presentations and data-driven storytelling.
• Share product plans, progress, and outcomes with stakeholders at all levels, including senior leaders.
• Embody Microsoft culture and values.

Minimum qualifications

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development (or equivalent experience).
• Bachelor's Degree AND 8+ years experience in product/service/program management or software development (or equivalent experience).
• 2+ years experience taking a product, feature, or experience to market (including design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (including growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (including competitive disruption, taking the place of an established competing product).
• 3+ years defining, building, or shipping AI, machine learning, or data science products with end-to-end ownership.
• Hands-on experience with generative AI, large language models, AI agents, retrieval-augmented generation (RAG), prompt design, or AI evaluation.
• Experience building products for legal, compliance, regulatory, policy, or other specialist professional users.
• Experience with knowledge management, enterprise search, or data platforms that make information usable for analytics and AI.
• Ability to influence without authority and build alignment in matrixed environments.
• Experience driving user adoption and change management for new tools or technologies.
• Working knowledge of responsible AI, privacy, and security practices for AI systems.
• Experience working with academic, nonprofit, or public sector organizations.
• Excellent writing for specs, requirements, presentations, and executive communications.
• A JD, MBA, or technical degree (for example, Computer Science, Data Science) is a plus.
• Growth mindset, curiosity, and comfort with a fast-moving AI landscape.

Technologies

• Generative AI
• Large language models
• AI agents
• Retrieval-augmented generation (RAG)

Role details

• Location: Redmond, WA (onsite)
• Salary: USD 119,800 - 261,000 per year
• Typical base pay range across the U.S. (Product Management IC4): USD 119,800 - 234,700 per year
• Bay area and New York City metro base pay range: USD 160,200 - 261,000 per year