Senior Technical Product Manager - Collaboration Engineering & Enterprise AI

Starbucks is building secure, scalable enterprise AI and collaboration experiences for Microsoft 365 and Azure. In this onsite role in Nashville, you will help shape AI-enabled productivity platforms that bring together engineering, architecture, security, data, and business stakeholders to deliver measurable outcomes.

What you’ll do

• Lead cross-functional delivery across engineering, architecture, security, and data teams to implement scalable, secure AI solutions.
• Work with engineering and architecture partners to ensure alignment with security, compliance, accessibility, reliability, and enterprise standards.
• Own intake, prioritization, and governance processes for assigned AI and collaboration initiatives.
• Turn partner needs and business opportunities into clear product requirements, including epics, user stories, and success measures.
• Support and evolve AI-enabled capabilities such as AI agents, RAG-based experiences, and enterprise search using Azure AI Search, Elastic, and similar platforms.
• Define product health metrics and measure outcomes across adoption, engagement, reliability, compliance, and business impact.
• Contribute to product vision and execute the roadmap for enterprise AI, collaboration, and productivity capabilities within your product areas.

What you bring

• 7+ years of experience in product management, technical product management, platform delivery, or enterprise technology roles.
• Experience owning roadmaps, defining requirements, managing backlogs, and delivering complex technology products or platforms.
• Strong understanding of Microsoft 365 platforms and enterprise collaboration technologies.
• Experience with enterprise AI platforms such as Copilot Studio, Azure AI, or similar technologies.
• Understanding of enterprise architecture, secure product design, accessibility, compliance, and responsible AI considerations.
• Bachelor’s degree in computer science, Engineering, Business, Information Technology, or related field, or equivalent experience.

Helpful background (preferred)

• Working knowledge of RAG pipelines, AI agents, or multi-agent systems.
• Experience with enterprise search, knowledge management, or AI-enabled productivity platforms.
• Familiarity with Azure OpenAI, Vertex AI, AWS Bedrock, or similar AI platforms.
• Proven ability to influence without authority and communicate clearly with business and technology stakeholders.

Compensation

USD 121,300 - 202,100 per year.

Benefits

• Medical, dental, vision
• Basic and supplemental life insurance
• Other voluntary insurance benefits
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation from date of hire
• Sick time (accrued at 1 hour for every 25 hours worked)
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• Student loan management resources
• Access to other educational opportunities
• Backup care
• DACA reimbursement

Partners also have access to these benefits for eligible employees and family members, and Starbucks will comply with applicable state and local leave benefit requirements. Benefits may vary by location and collective bargaining agreements. For more details, visit starbucksbenefits.com.