Drive product strategy and delivery for AI-powered capabilities across Reynolds and Reynolds CRM and DMS platforms.

Own and execute the roadmap for AI-enabled features across CRM and DMS applications
Evaluate and compare open-weight and hosted models using metrics such as quality, latency, cost, and risk
Lead build-versus-buy decisions covering hosting and fine-tuning of AI/ML models
Define objective evaluation approaches to measure feature effectiveness for automotive dealers
Develop requirements and provide guidance to engineering teams to support collaborative decision-making
Manage relationships with model and infrastructure vendors, including alignment, negotiation, and escalation
Partner with Legal on data usage, privacy compliance, and AI disclosure regulations
Include cost and efficiency analysis in product recommendations and business cases
Mentor and support early-career product managers through feedback and review (no direct reports)

5+ years of product management experience
At least 3 years directly owning AI or machine learning products
Experience in automotive retail technology or dealership software (highly valued, not required)
Deep understanding of open-weight models and trade-offs between self-hosting and API-based solutions
Proven delivery of LLM-based features, including prompt engineering, retrieval augmentation, tool integrations, and guardrails
Experience with model evaluation, including test sets, benchmarking, and quality metrics
Ability to discuss technical topics with engineers (latency, rate limits, context windows) without coding requirements
Strong grasp of usage-based economics and cost structures

Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation, sick days, and holidays
Work-from-home days based on position eligibility (up to two days per week after completion of your training period, if eligible)
Referral bonuses
Professional development and training
Promotion from within
Associate discounts for cell phones, cars, computers, entertainment, and much more
Onsite dining facility offering complimentary breakfast and lunch
Fitness center
Onsite medical center
Parental leave
Retirement plan
Dental insurance
Health insurance
Vision insurance
Health savings account
Life insurance
Paid time off
Referral program
401(k)
401(k) matching

Senior Product Manager - AI Applications

Job Description