Technical Field-Facing Product Manager, Converge Agentic Framework (CAF)

Own product adoption and customer-facing success for the Converge Agentic Framework (CAF) across ConvergeCONSUMER, bridging CAF engineering and teams building on top of it.

Responsibilities

• Own the Agentic portfolio: be the go-to owner of the Agentic story across ConvergeCONSUMER products, including the ability to independently demo and explain major Core Agentic capabilities
• Articulate differentiation and business value for the Agentic capabilities across the product portfolio
• Interface between CAF engineering and product teams: act as primary contact alongside peer consuming organizations to convert feedback into actionable engineering work
• Own delivery inputs: manage backlog, requirement clarification, acceptance criteria, and validate delivery readiness prior to each build
• Evangelize CAF: drive the narrative through internal marketing, roadshows, whitepapers, and executive updates
• Lead demos and showcase content: deliver customer-facing demos and maintain involvement in customer interactions that touch Agentic capabilities
• Drive adoption and cross-organization collaboration: track usage and help prioritize engineering allocation with product leadership
• Surface roadmap needs: track Agentic feature usage and development needs across the Consumer portfolio and identify patterns to inform the roadmap
• Support client conversations: partner with Consumer account and delivery teams to position and demo Agentic capabilities correctly

Requirements

• Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field (or equivalent practical experience)
• Experience: 5+ years in technical product management, solutions engineering, or customer-facing technical roles
• Customer-facing technical demos: 2+ years demoing technical or AI capabilities to customers or executives, partnering with engineering teams to translate feedback into requirements and acceptance criteria
• Travel: ability to travel 20–25%, on average
• Work authorization: legally authorized to work in the United States without employer sponsorship, now or in the future

Technologies

• LangChain
• LangGraph

Additional Skills (Successful Candidate)

• Comfort operating as both a technical expert and a storyteller for demos and executive briefings
• Bias toward action, including preference for demoing and gathering feedback directly over relying on status decks or meeting cycles
• Ability to translate engineering reality into business and customer value
• Proactive relationship-building across engineering, product, and customer-facing teams
• Curiosity about emerging agentic and AI capabilities and how they create client value
• Ability to own ambiguous, cross-organizational problems without a clearly defined owner

Preferred

• Working familiarity with agentic or AI frameworks such as LangChain or LangGraph, or strong fluency explaining agentic/AI concepts to non-technical audiences
• Experience creating field-enablement materials such as demos, whitepapers, or executive briefings, with experience working across globally distributed engineering and product teams

Team Context

• ConvergeCONSUMER is product-driven, combining consumer insights with prediction and optimization capabilities to improve decision-making and deliver personalized experiences
• Operates with startup speed and agility within a professional services firm
• Focuses on value creation through optimization at a granularity enabled by modern data and technology

Compensation

• Salary range: USD 116,200 - 229,100 per year
• Range estimate may vary based on the geographic differential for the location
• Typical hiring is not at the top of the range; compensation depends on facts and circumstances

Incentive Program

• Eligibility for a discretionary annual incentive program, subject to program rules; awards, if any, depend on individual and organizational performance

Role Logistics

• Location: Cincinnati, OH (onsite)
• Recruiting end date: 12/01/2026