Technical Product Owner, Direct Billing Systems

Chubb is seeking a Technical Product Owner to help shape the strategy and execution behind its Strategic Direct Billing system. In this onsite role in Jersey City, NJ, you will lead key initiatives including the consolidation of billing platforms into Majesco Billing, while partnering with business and technical teams to ensure requirements, integrations, and production rollouts are delivered with confidence.

What you will do

• Partner with business stakeholders to elicit and analyze complex needs, then translate them into detailed functional requirement specifications, user stories, and process flow diagrams for the Majesco P&C Billing platform
• Collaborate with vendor development and technical teams to ensure functional changes and enhancements are clearly understood, built, tested, and implemented in production on schedule
• Work with Enterprise/System Architects to design and execute integrations between Majesco Billing and multiple upstream and downstream Policy Administration Systems (PAS)
• Align interface requirements, data mappings, and cross-system workflow logic by coordinating with Product Owners across multiple PAS teams
• Analyze, define, and validate requirements for core financial capabilities, including cash application, payment allocation, general ledger (GL) posting routines, sub-ledger reconciliation, and outbound GL interfaces
• Partner with QA to support a test strategy approach by reviewing test scenarios and scripts, assisting in User Acceptance Testing (UAT), and validating defect resolution
• Oversee production rollouts and provide post-implementation support to maintain system stability and operational readiness

What you bring

• 10 to 12+ years of progressive experience as a Product Owner, Business Analyst, or related role within the Property & Casualty (P&C) insurance domain
• Bachelor’s degree required
• Hands-on experience and deep domain knowledge of Majesco P&C Billing, including invoicing, payment processing, disbursements, agency billing, direct billing, commissions, and collections
• Proven experience partnering with system architects and product owners to integrate core billing platforms with legacy and modern PAS environments
• Demonstrated ability managing vendor delivery lifecycles to ensure enhancements meet business requirements and quality standards
• Strong working knowledge across the full Software Development Lifecycle (SDLC), including Waterfall and Agile
• Prior experience with multi-tenant or multi-system P&C enterprise billing modernizations or consolidation projects preferred
• Insurance accounting and premium receivables knowledge, plus familiarity with financial integration touchpoints preferred

Technology focus

• Majesco Billing
• Property & Casualty (P&C) insurance
• Policy Administration Systems (PAS)
• Software Development Lifecycle (SDLC), including Waterfall and Agile
• User Acceptance Testing (UAT)
• General ledger (GL)

Benefits

• Comprehensive benefits package
• Discretionary annual incentive program eligibility

Compensation

$140,000 to $160,000 per year. The specific offer depends on skills and other factors. The role may also be eligible for a discretionary annual incentive program. The pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled. Chubb offers more details on benefits on its careers website.