Product Owner

Florida Blue is hiring a Product Owner (hybrid) to drive agile execution, turn product needs into user stories, and coordinate delivery with product and IT partners.

Responsibilities

• Partner with the Product Manager to deliver the product vision, strategy, and roadmap, including understanding business value and return on investment
• Provide direction to the agile development team by communicating product strategy and collaborating with the development team and business system analyst to deliver features
• Lead program-level backlog refinement and grooming to understand features and translate them into user stories with clear acceptance criteria
• Participate in scrum events and support iteration pre-planning through planning and prioritizing backlog user stories for maximum value aligned to product strategy
• Create detailed user stories during iteration planning to support effective execution
• Coordinate and actively participate in sprint reviews and retrospectives; ensure stakeholders are available and engaged as needed
• Build, edit, and maintain the team backlog, including defects, enablers, and technical debt
• Own testing coordination by supporting User Acceptance Testing (UAT) planning, test credential management, defect reporting and resolution, and acceptance of user stories as done
• Maintain product documentation, including product requirements documentation
• Resolve escalations and remove blockers to sustain velocity and productivity; partner with the Product Manager to identify risks early and apply mitigation strategies to protect delivery timelines, scope, quality, and business value
• Identify and track cross-team dependencies and coordinate cross-team handoffs to prevent integration issues and misalignment
• Lead product feature-level release planning, create release plans for assigned features, and participate in post-production implementation validation activities
• Identify process inefficiencies and drive continuous improvement to improve delivery speed and quality

Requirements

• 3+ years related work experience; at least 2 years in a product organization, agile execution, or related product execution roles
• Related Bachelor’s degree or additional related equivalent work experience
• In-depth knowledge of Agile process and principles
• Demonstrated experience working in agile and iterative development environments
• Ability to communicate complex product requirements to technical and non-technical stakeholders
• Strong analytical and problem-solving skills
• Experience with product backlog management and user story writing
• Strong critical thinking, collaboration, and stakeholder alignment skills

Preferred

• Business knowledge of Florida Blue Lean/Six Sigma or Product Owner certification
• Experience leading teams in a matrix environment with reporting responsibilities to two or more different areas

Benefits

• Medical, dental, vision, life and global travel health insurance
• Life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays, and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program

Hybrid work arrangement

• This position offers a hybrid work arrangement combining flexibility with in-office engagement
• Team schedules are determined based on role requirements and business needs
• Travel to and from corporate or regional offices may be required

Annualized salary range

• $77,600 - $126,100 per year
• Typical Annualized Hiring Range: $77,600 - $97,000
• Final pay determined based on market competitiveness, internal equity, and job-related knowledge, skills, training, and experience

What we offer

• Comprehensive benefits are offered
• Competitive pay with opportunities for incentive or commission compensation
• Regular annual reviews with pay for performance considerations for base pay increases

Location: Jacksonville, FL (hybrid)

General physical demands: Sedentary work, with occasional exertion of up to 10 pounds of force to move objects.