Salesforce Ai Tools

Salesforce Ai Tools Product Jobs

4 jobs found

22d ago

Global Salesforce Owner / Product Owner

Teradyne North Reading, MA

North Reading, MA

22d ago

$174k - $278k/yr Full time Ai Workflows Application Support Business Systems

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Job Description

Own and evolve Teradyne’s Salesforce platform globally, translating business priorities into a measurable roadmap while leading responsible AI adoption.

Responsibilities

Set and execute the Salesforce vision, strategy, and roadmap aligned to global business and digitalization goals.
Own a unified Salesforce backlog, sequencing initiatives from business priorities and using frameworks like WSJF to maximize business value and platform sustainability.
Provide governance and delivery oversight for new Salesforce implementation extensions, ensuring alignment with enterprise architecture, security standards, business priorities, and the global Salesforce roadmap.
Lead budget planning, resource allocation, and capacity management for the Salesforce platform.
Drive the Salesforce AI strategy by identifying, prioritizing, and scaling high-value use cases for embedded Salesforce AI capabilities and approved external AI tools.
Oversee development, support, and training to deliver solutions that are high-quality, scalable, and secure.
Translate platform priorities into user stories and tasks with clear acceptance criteria and timely delivery.
Promote responsible use of AI-assisted development, analysis, documentation, testing, and support while maintaining quality, security, and compliance.
Integrate incident management and support processes to maintain stability and performance.
Enforce governance for data quality, process standardization, and regulatory compliance.
Ensure all platform activities adhere to IT policy, security, and compliance requirements.
Manage vendor relationships to align capabilities with evolving business needs.
Build, mentor, and lead a multidisciplinary team of developers, product owners, data owners, and support specialists.
Coordinate cross-functional collaboration with Sales, Marketing, Service, Finance, Operations, and IT to align platform decisions to business needs.
Facilitate stakeholder engagement, incorporate feedback, and maintain transparent communication.
Partner with enterprise AI, data, security, and architecture teams to ensure Salesforce AI use cases are governed, secure, scalable, and aligned with Teradyne’s broader AI strategy.
Drive adoption and enablement through training programs and superuser support.
Lead change management for successful rollout and adoption of new Salesforce solutions.
Support continuous improvement by monitoring platform performance and delivering ongoing enhancements.
Enable users and superusers to adopt AI-enhanced Salesforce workflows and approved productivity tools while protecting sensitive business data.
Track and report key success metrics including backlog health, delivery timelines, stakeholder satisfaction, compliance, and business value KPIs.
Measure impact of Salesforce AI and external AI productivity tools across adoption, efficiency, quality, and business value.

Requirements

Bachelor’s or Master’s degree in Information Technology, Computer Science, Business, or related field.
7+ years experience with Salesforce platform management and development, including Sales Cloud, Service Cloud, and Experience Cloud.
Demonstrated success leading Salesforce implementations, digital transformation, and platform ownership in a complex, multi-org environment.
Strong leadership and team management experience, including building and mentoring multidisciplinary teams.
Deep understanding of platform architecture plus IT security, compliance, and governance best practices.
Excellent communication, stakeholder engagement, and change management skills.
Experience with backlog management tools (example: Jira), incident management, and agile delivery methodologies.
Salesforce certifications (examples: Salesforce Certified Administrator, Platform App Builder, or equivalent) strongly preferred.
Experience identifying and implementing AI use cases in Salesforce, including embedded Einstein, Agentforce, automation, analytics, or externally connected AI tools.

Technologies

Salesforce
Sales Cloud
Service Cloud
Experience Cloud
Einstein
Agentforce
Agent Builder
Data Cloud
WSJF
Jira

Benefits

Medical, dental, vision
Flexible Spending Accounts
Retirement savings plans
Life and disability insurance
Paid vacation & holidays
Tuition assistance programs
Discretionary bonus(es) based on financial performance

Location

North Reading, MA, US (onsite)

Opportunity Overview

Senior leadership opportunity to own, shape, and drive the future of Salesforce across a global enterprise.
Reports to executive IT leadership.
Collaboration across Robotics, LitePoint, SOC/Nextest (Semi Test), Production Board Test, Defense & Aero, and other business units.
Lead responsible adoption of AI within Salesforce, including embedded Einstein and Agentforce capabilities, using approved external AI tools.

Additional Information

Candidates must be local to the position location; relocation is not available.
This position is not eligible for visa sponsorship.

Compensation

Base salary range: $173,800 - $278,100 (annual)

Job Segment

Information Technology
IT Architecture
Computer Science
User Experience
Change Management
Technology
Management

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1mo ago

Sr. Salesforce BA/Product Owner - AI & Platform Enablement

Experis St. Louis, MO

St. Louis, MO

1mo ago Closed

$65+/hr Contract Marketing AI Enablement Ai Workflows

This position is no longer accepting applications (closed Sep 12, 2026).

Job Description

Work onsite in St. Louis (4 days/week) and take ownership of AI and Salesforce platform enablement for business-critical workflows. Experis offers medical, dental, and vision coverage, an Experis Upskilling Program, and paid holidays after 6 months of contracting. This is an open-ended W2 contract with potential for conversion.

What you’ll do

As a Sr. Salesforce Business Analyst and Product Owner focused on AI and Platform Enablement, you will design and drive adoption of AI-powered solutions alongside Salesforce platform enhancements. You’ll partner with stakeholders and technical teams to improve efficiency, knowledge management, and automation, bringing both product thinking and platform execution to delivery.

Lead the design, development, and implementation of AI capabilities and Salesforce platform enhancements.
Act as a subject matter expert on AI solutions and Salesforce best practices, advising stakeholders on solution design and implementation.
Test, validate, and optimize AI-generated outputs to ensure accuracy and reduce hallucinations or incorrect responses.
Gather, document, and analyze business requirements to define access personas, platform enhancements, and automation needs.
Design and support technical solutions spanning Salesforce objects, workflows, permissions, and automation.
Develop and implement platform health metrics, monitoring processes, and performance validation strategies.
Create governance documentation and operational procedures to support long-term platform sustainability.
Collaborate with cross-functional teams to deliver scalable AI and Salesforce solutions.
Participate in project planning, stakeholder meetings, testing efforts, and continuous improvement initiatives.

What you bring

Hands-on AI/LLM experience, including validating LLM/chatbot outputs, prompt engineering, response evaluation, and hallucination detection.
Experience with AI platforms, agent-based solutions, or modern LLM ecosystems (highly preferred).
Strong business analysis background, including requirements gathering, documentation, process improvement, and stakeholder management.
Product Owner or product delivery experience supporting business-critical platforms.
Salesforce platform experience, including user access models, permissions, Opportunity and Contact management, configuration, and automation (highly desired).
Solid understanding of solution design, implementation, testing, and post-launch support.
Ability to work independently, solve problems proactively, and operate with minimal supervision.
Excellent communication, collaboration, and relationship-building skills.
Cross-functional team experience in Agile environments (plus).

Tools and environment

Technologies: Salesforce, LLM, chatbot.

Location: St. Louis, MO (onsite 4 days/week). Pay: USD 65 per hourly. Type: W2 Contract.

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1mo ago

Senior Salesforce Product Owner

U.S. Bank National Association Charlotte, NC

Charlotte, NC

1mo ago Closed

$170k - $200k/yr Full time Marketing Senior Ai Workflows

This position is no longer accepting applications (closed Sep 4, 2026).

Job Description

Lead product strategy and delivery for a Salesforce and Agentforce platform ecosystem, partnering across U.S. Bank to translate customer and business outcomes into an enterprise roadmap.

Responsibilities

Identify, analyze, and interpret business data using multiple techniques to meet business needs and requirements
Connect U.S. Bank strategy with customer experience, digital, and technology to uncover and prioritize product and portfolio opportunities
Establish product vision, charter, and roadmap based on prioritized opportunities
Define product outcomes and OKRs to prioritize features and epics and break work into actionable steps for discovery, design, development, and delivery
Own the end-to-end product lifecycle using OKRs, including visioning, discovery, planning, design, development, launch, adoption, optimization, and retirement
Create products with agile, experience design, technology, and risk partners to drive business and customer outcomes
For technical products, oversee technical features, debt reduction, and modernization based on required platform and product technology expertise
Define and drive long-term product vision and strategy, aligning customer, business, and platform objectives into a scalable ecosystem
Anticipate evolving customer needs, market dynamics, emerging technologies, and industry standards, then translate insights into scalable product capabilities
Partner with executive stakeholders to establish product charters, define outcomes, align priorities, and drive enterprise-wide adoption
Manage and prioritize product roadmaps using OKRs, business metrics, customer insights, and performance indicators
Manage trade-offs across stakeholder priorities, business needs, modernization, risk, technology debt, and constraints
Own platform capabilities across Salesforce and Agentforce, including integrations and partnerships with RIVA, Marketo, Marketing Cloud, Seismic, and Data360
Establish and evolve platform design standards and reusable capabilities to ensure solutions are secure, scalable, reliable, observable, compliant, and built for long-term ecosystem growth
Lead highly matrixed teams across product, technology, data, AI/ML, risk, compliance, legal, and business stakeholders to deliver measurable customer and business outcomes
Drive alignment across channel, sales, credit, operational, technology, and digital partners for coherent product delivery and customer experiences
Act as a trusted advisor to senior leadership on strategic decisions covering platform investments, ecosystem development, risk posture, and innovation priorities
Define success metrics and OKRs across customer outcomes, adoption, developer experience, platform health, operational performance, integration velocity, and business growth
Use data, analytics, experimentation, and customer feedback to improve performance, optimize outcomes, and reinforce accountability and customer-centric delivery
Influence senior leadership and manage enterprise priorities to ensure product delivery supports both customer experience and business outcomes

Requirements

Product management experience
Salesforce experience preferred or required based on business need
Expertise in critical interdependencies among product model system elements that affect performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
Ability to anticipate shifting market priorities and internal and external customer needs while consistently adding value
Strong customer centricity to ensure customers have a positive experience at every touch point
Knowledge of technical aspects of software products, including ability to design, configure, and integrate technical components
Knowledge of Agile ways of working and risk assessment and controls; ability to apply risk management knowledge appropriately to diverse situations
Experience leading complex platform or product teams
Experience with Salesforce and product management
Preferred skills: product P&L, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity

Technologies

Salesforce
Agentforce
RIVA
Marketo
Marketing Cloud
Seismic
Data360
AI/ML

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Team / Product

Support a complex Salesforce and Agentforce product and platform ecosystem with integrations and partnerships across RIVA, Marketo, Marketing Cloud, Seismic, and Data360
Shape platform vision, define roadmap priorities, align stakeholders, and drive scalable product capabilities across customer, business, technology, and enterprise objectives
Lead cross-functional influence across product, technology, data, AI/ML, risk, compliance, legal, channel, sales, credit, operations, and digital partners
Influence senior leadership and manage enterprise priorities to ensure product delivery supports customer experience and business outcomes

Location and Pay Range

Charlotte, NC (onsite)
Salary range: USD 170,255 - 200,300 per year

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1mo ago

Senior Salesforce Product Owner

U.S. Bank National Association San Francisco, CA

San Francisco, CA

1mo ago Closed

$170k - $200k/yr Full time Senior Ai Workflows Business Systems

This position is no longer accepting applications (closed Sep 3, 2026).

Job Description

U.S. Bank is building a complex Salesforce and Agentforce platform ecosystem, bringing together customer experience, digital, technology, and business strategy. In this role, you’ll define and drive the long-term product vision and roadmap, aligning stakeholders across the enterprise to deliver measurable customer and business outcomes.

What you’ll do

Identify, analyze, and interpret business data using multiple techniques to support business needs and product requirements.
Serve as the connective link between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product and portfolio opportunities, and establish product vision, charter, and roadmap.
Define product outcomes and Objectives and Key Results (OKRs) to prioritize features and epics, break work into actionable steps, and support product discovery, design, development, and delivery.
Own the end-to-end product lifecycle across visioning, discovery, planning, design, development, launch, adoption, optimization, and retirement.
Drive long-term strategy and evolving platform capabilities by anticipating changing customer needs, market dynamics, emerging technologies, and industry standards.
Partner with executive stakeholders to establish product charters, define outcomes, align priorities, and enable enterprise-wide adoption.
Manage and prioritize product roadmaps using OKRs, business metrics, customer insights, and performance indicators, while balancing trade-offs across modernization, risk, technology debt, constraints, and stakeholder priorities.
Own platform capabilities spanning Salesforce and Agentforce, including integrations and partnerships with RIVA, Marketo, Marketing Cloud, Seismic, and Data360.
Establish and evolve platform design standards and reusable capabilities, ensuring solutions are secure, scalable, reliable, observable, compliant, and built for long-term ecosystem growth.
Lead highly matrixed teams across product, technology, data, AI/ML, risk, compliance, legal, and business stakeholders to deliver strong customer and business outcomes.
Foster alignment among channel, sales, credit, operations, technology, and digital partners to ensure coherent delivery and customer experiences.
Act as a trusted advisor to senior leadership, influencing strategic decisions related to platform investments, ecosystem development, risk posture, and innovation priorities.
Define success metrics and OKRs across customer outcomes, adoption, developer experience, platform health, operational performance, integration velocity, and business growth.
Use data, analytics, experimentation, and customer feedback to continuously improve performance and optimize outcomes while reinforcing a culture of accountability, customer centricity, innovation, and product excellence.

Required qualifications

Product management experience.
Salesforce experience preferred or required based on business need.

Preferred qualifications, capabilities, and skills

Expertise in the interdependencies among product model system elements, with the ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
Ability to anticipate shifting market priorities and internal and external customer needs while consistently adding value.
Strong customer centricity to ensure positive customer experiences across touch points.
Knowledge of technical aspects of software products, including the ability to design, configure, and integrate technical elements.
Knowledge of Agile ways of working, and experience assessing and controlling organizational exposure to risks using risk management approaches.
Experience leading complex platform or product teams.
Experience with Salesforce and product management.
Preferred: product P&L, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, Agile ways of working, go-to-market and sales channels, performance measurement and optimization, marketing and analytics, and customer centricity.

Technologies you’ll work with

Salesforce, Agentforce, RIVA, Marketo, Marketing Cloud, Seismic, Data360
AI/ML
Agile

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Location: San Francisco, CA (onsite)

Compensation: USD 170,255 - 200,300 per yearly

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

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