Technical Support

Technical Support Product Jobs

2 jobs found

Today

Product & Operations Technician

Stoc Atlanta, GA

Atlanta, GA

Today

$25 - $30/hr Contract Product Operations Technical Support Technician

Apply Now

Job Description

Product & Operations Technician is a contract, on-site role supporting Stoc’s retail data capture systems in Atlanta, GA (Sandy Springs).

Responsibilities

Run day-to-day product operations by monitoring equipment performance
Complete routine checks to confirm devices and tools are operating reliably
Assist with installation and maintenance of systems used to capture retail data
Diagnose and resolve technical issues to keep data collection consistent
Coordinate with internal teams to report operational status
Support real-time insights by maintaining device reliability
Document procedures and the results of troubleshooting activities
Follow safety guidelines during device work and field support
Collaborate with operations staff to keep workflows smooth and efficient
Help implement process improvements based on operational findings
Support field activities as needed to maintain high-quality retail data collection

Requirements

Strong troubleshooting and preventive maintenance skills to identify issues quickly
Solid understanding of electricity and basic electrical systems for safe hardware maintenance
Analytical skills to interpret operational data and spot patterns for continuous improvement
Clear communication to document work, report findings, and collaborate with technical and non-technical team members
Relevant experience in technical operations, field service, or equipment support in a retail or technology environment is beneficial
Ability to follow safety protocols, work on-site in Sandy Springs, GA, and manage tasks with minimal supervision
Familiarity with basic diagnostic tools, inventory or asset management systems, and standard office software (email, spreadsheets) is advantageous
A technical diploma, certification, or equivalent practical experience in electronics, mechanical systems, or a related field is preferred

Benefits

Flexible schedule
Professional development assistance

Pay

$25.00–$30.00 per hour

Work Location

In person (Atlanta, GA / Sandy Springs)

View full job page →

2mo ago

Product Operations Technical Specialist, Precision Engagement Systems

Anduril Industries Costa Mesa, CA

Costa Mesa, CA

2mo ago Closed

$98k - $130k/yr Full time Customer Experience Data Analytics DevOps

This position is no longer accepting applications (closed Jun 21, 2026).

Job Description

Anduril is seeking a Product Operations Technical Specialist to support Precision Engagement Systems onsite in Costa Mesa, CA, with a salary range of USD 98,000 to 130,000 per year.

Responsibilities

Own the sustainment of Bolt and Anvil deployments, aligning customer mission needs with operator familiarity of our products and delivered capabilities.
Triage, diagnose, and perform root-cause analysis on product incidents; drive postmortems, provide status updates through resolution, and implement actions to improve system and product reliability.
Conduct log reviews and diagnostics using Linux and command line tools to resolve issues and prevent recurrence.
Enhance the fleet's observability and health telemetry, collaborating with multiple functions across the Precision Engagement Systems team.
Collect, organize, and analyze system failure data to identify trends, enable proactive sustainment processes, and inform resource allocation.
Support global customers through proactive communication and precise execution; track, manage, and communicate remediation of customer-facing incidents and concerns.
Evaluate and improve product capabilities by translating customer feedback into actionable capability requirements, performance indicators, and desired functionality.
Maintain awareness of current product specifications and bridge gaps between technical and non-technical stakeholders, especially between engineering teams and the warfighter.
Coordinate cross-functional efforts across business, engineering, and sustainment teams; influence decisions to maximize end-user capability availability.
Travel as required to support customer needs and operations.

Requirements

Proven self-starter with the ability to identify and resolve issues independently.
Strong problem-solving aptitude for unstructured situations at the hardware, software, and networking interface; capable of driving vague technical problems to clarity and resolution.
Demonstrated ability to master a technical system and support it in operational environments; self-sufficient across the depth and breadth of a technical system.
Consistent practice of excellence and rigor across repeated processes, maintaining quality from the first to the hundredth iteration.
Proven leadership experience with the ability to influence cross-functional teams and mentor junior personnel.
Comfort navigating ambiguity and creating new approaches to work.
Excellent written, visual, and verbal communication skills.
BA/BS with 5+ years of professional experience, or 8+ years of relevant operational experience in lieu of a degree.
Eligible to obtain and maintain a U.S. Secret Security clearance; past clearances or background investigations are a plus.

Technologies

Lattice OS
Linux
Grafana
Git
Jira

Benefits

Health benefits
Equity grants

Protecting Yourself from Recruitment Scams

No Financial Requests: Anduril will never solicit payment or demand personal financial details at any stage of our hiring process. Recruitment remains free for candidates.
Direct from Anduril: Legitimate recruiter emails originate from an @anduril.com address.
Via Agency Partner: If contacted by an agency recruiter, their email will clearly identify the agency; verify authenticity by contacting contact@anduril.com if in doubt.
Exercise Caution with Unsolicited Outreach: Do not engage with suspicious messages, especially those with errors or unusual requests; confirm the sender's domain is @anduril.com before sharing personal information or clicking links.
What to Do If You Suspect Fraud: Report questionable outreach to contact@anduril.com to protect your information and the integrity of our recruiting process.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

View full job page →

Technical Support Product Jobs

Product & Operations Technician

Product Operations Technical Specialist, Precision Engagement Systems

Get Technical Support Product Jobs alerts