Digital Solutions

Digital Solutions Product Jobs

4 jobs found

Today

Digital Technical Product Manager (Mid Level) - Servicing

USAA San Antonio, TX

San Antonio, TX

Today

$103k - $198k/yr Full time Customer Experience Design Digital Solutions

Apply Now

Job Description

USAA is seeking a mid-level Digital Technical Product Manager to help shape the discovery, delivery, and performance of digital and technology products and experiences for USAA and its members. In this role, you will use human-centered approaches to design multi-platform solutions, drive implementation, and optimize outcomes against defined KPIs and KRIs.

What you will do

Own the discovery, delivery, and performance of digital and technology products and the experiences they enable for USAA and its members.
Partner with internal stakeholders and external partners to address complex problems and improve customer experience across market offerings.
Design and drive multi-platform technology and digital solutions, while optimizing and improving existing products and experiences across channels to support KPIs and KRIs.
Apply Human-Centered Design and Design Thinking methodologies to bring digital and/or technology products to market.
Use digital or technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Translate customer needs and wants, along with other inputs, into problem statements and initiatives such as requirements and features, then drive an execution strategy.
Guide digital or technology product opportunities from idea through market validation in collaboration with stakeholders and subject matter experts (Business, UX, Technology, Ops, Marketing, and others).
Create business case artifacts and hypotheses to scope digital or technology product and experience opportunities.
Use data-driven problem-solving and analytical rigor to understand and report product and experience performance against KPIs and KRIs.
Generate insights using a variety of tools and resources to uncover opportunities for improving digital or technology products and experiences.
Build relationships with customers including business partners, members, and stakeholders to understand current and future business needs.
Prepare clear presentations and other communications to share complex concepts with diverse audiences.
Research and apply industry best practices and trends to increase effectiveness of digital or technology products.
Maintain and apply growing knowledge across business, technology, UX, and relevant experiences and product management processes.
Ensure risks tied to business activities are identified, measured, monitored, and controlled in alignment with risk and compliance policies and procedures.

What you will need

Bachelor’s degree; or 4 years of relevant education and/or experience.
4 years of Digital/Technology Product Management experience, including Digital/Technology exposure across Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and Research/Testing.
1 year of Customer Contact Channel experience within the Insurance or Financial services industry, which will take place as part of the minimum experience requirement.
Demonstrated ability to develop, present, influence, and communicate business decisions.
Knowledge of Agile Methodology.

Compensation and work details

Salary range: USD 103,450 to 197,730 per year.
The actual salary may vary by location, and employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Location: San Antonio, TX (onsite).
In the office 4 days per week.
Position can be based in: San Antonio, TX; Plano, TX; Colorado Springs, CO; Phoenix, AZ; Chesapeake, VA; or Tampa, FL.
Relocation assistance is not available for this position.
Applications accepted on an ongoing basis; posting remains open until the position is filled.

Benefits

Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays
16 paid volunteer hours
Various wellness programs
Career path planning and continuing education

Additional information

USAA does not provide visa sponsorship for this role. Do not apply if you will need immigration support now or in the future (for example, H-1B, TN, STEM OPT Training Plans, etc.).

What sets candidates apart

Exceptional self-starter mentality with a proven ability to drive work independently in ambiguous environments.
Strong analytical and critical thinking skills, including experience translating data into actionable business recommendations.
Experience developing business cases, investment proposals, ROI analysis, and executive-level recommendations.
Demonstrated ability to leverage generative AI and emerging technologies to improve strategic planning, analysis, decision-making, and execution efficiency.
Proven ability to influence stakeholders without direct authority across business, technology, design, and operational teams.

View full job page →

2mo ago

Senior IT Product Manager - Cell Therapy Digital Products

Kite Pharma Santa Monica, CA

Santa Monica, CA

2mo ago Closed

$154k - $199k/yr Full time Biotech Pharma Cell Therapy Cloud Platform

This position is no longer accepting applications (closed Aug 8, 2026).

Job Description

The Senior IT Product Manager for Cell Therapy Digital Products at Kite Pharma, onsite in Santa Monica, leads product strategy, delivery, and cross-functional collaboration across Kite Konnect digital products for Commercial, Clinical, and Technical Operations. The role offers a salary range of USD 153,935 to 199,210 per year.

Responsibilities

Collaborate closely with business stakeholders and end users to guide products from discovery through delivery, adoption, and realized business value.
Design and launch new features that enrich the customer experience, increase product usage, and enable scalable growth.
Develop a deep understanding of Kite's strategic goals and how the global Kite Konnect digital products can influence them, including patient enrollment and cell order submission, aphaeresis collection, supply chain orchestration, and case management.
Direct the execution of prioritized product initiatives across global, cross-functional teams and partners to achieve high-quality, scalable outcomes.
Represent the voice of the customer, ensuring impact and value are reflected in requirements, design decisions, and delivery plans.
Apply data-informed prioritization by leveraging product metrics, user insights, and analytics to shape and evolve the product roadmap.
Own the technology strategy for the product, addressing technical debt and managing third-party integrations within the ecosystem.
Foster cross-functional collaboration to align engineering efforts with business partners and strategic objectives.
Promote a mature product operating model and progressively adopt best practices across the lifecycle.
Build strategic relationships with delivery and service partners to support product execution.
Utilize modern software development practices and tools, including Agile, Jira, and DevOps.
Review and approve system documentation, operational procedures, and product user guides.
Collect ongoing feedback from end users and stakeholders and collaborate with the product team to incorporate this into roadmaps for continuous improvement.

Requirements

Bachelor's Degree and Eight Years' Experience
Masters' Degree and Six Years' Experience

Technologies

Salesforce Life Sciences Cloud
Salesforce Health Cloud
Salesforce Experience Cloud
Jira

Benefits

Discretionary annual bonus
Discretionary stock-based long-term incentives (eligibility may vary based on role)
Paid time off
Benefits package
Company-sponsored medical, dental, vision, and life insurance plans

People Leader Accountabilities

Foster inclusion by recognizing the value of diverse teams, modeling inclusive leadership, and embedding diversity into management practices.
Develop talent by assessing skills and aspirations, coaching on performance and growth potential, and ensuring ongoing feedback for development.
Empower teams by aligning goals with organizational objectives, removing barriers, and connecting teams to the broader ecosystem with accountability and support.

For Current Kite Pharma Employees and Contractors

Please apply via the Internal Career Opportunities portal in Workday.

View full job page →

2mo ago

Senior Digital Product Manager

System One Reston, VA

Reston, VA

2mo ago Closed

$90 - $91/hr Contract Manager Business Analytics Customer Experience

This position is no longer accepting applications (closed Aug 5, 2026).

Job Description

System One is seeking a Senior Digital Product Manager to shepherd enterprise digital products from concept to ongoing optimization within a large, complex organization. This contract position in Reston, VA offers hybrid work with EST hours and centers on partnering with internal clients and tech teams to deliver meaningful product outcomes.

Overview

The Senior Digital Product Manager leads the end-to-end lifecycle of enterprise-grade digital products, from initial kickoff through launch, continuous improvements, and long-term performance optimization. The role collaborates closely with internal clients, technology teams, and cross-functional stakeholders to guide product decisions, coordinate deliverables, and drive value across the organization.

Responsibilities

Collaborate with internal clients and cross-functional teams to bring digital products to market, keep them current, and drive ongoing evolution.
Lead decision-making processes, clearly communicate milestones, and synchronize activity across departments and partners.
Track and update product maturity metrics, issue/action/risk logs, installation checklists, and value-delivery documentation.
Identify emerging customer needs and translate them into actionable requirements for the product team.
Oversee end-to-end implementation, including equipment ordering, installation oversight, account creation support, communications, and inventory reconciliation.
Drive deliverables to completion in line with the implementation schedule.
Provide product training sessions for customers as needed.

Requirements

Bachelor’s degree in Business Management or related field; or four additional years of relevant experience in lieu of a degree.
More than 10 years in leadership roles.
At least 3 years of product management experience.
SAFe or Agile certification.
Product Management certification.
Expert-level analytical and problem-solving abilities.
Advanced proficiency with Microsoft Office.
Strong skills in project planning and lifecycle development.
Excellent written and verbal communication skills.
Proven ability to train and mentor others at an advanced level.
Ability to work effectively in a fast-paced environment with shifting priorities.
Strong customer service orientation and ability to work with demanding stakeholders.

Technologies

Microsoft Office

Compensation

Hourly rate: USD 90 - 91

Benefits

Health and welfare benefits coverage options including medical, dental, vision
Spending accounts
Life insurance
Voluntary plans
Participation in a 401(k) plan

View full job page →

2mo ago

Digital Product Manager- MSI

The Baldwin Group Remote 🌍 Remote

Remote

2mo ago Closed

Full time Customer Experience Digital Solutions Management

This position is no longer accepting applications (closed Aug 2, 2026).

Job Description

The Baldwin Group is seeking a Digital Product Manager for MSI Core Capabilities to define strategy, own the product vision, and lead end-to-end Agile delivery of digital insurance solutions.

Responsibilities

Articulate a clear product vision aligned with business goals, customer needs, and evolving MGA market dynamics.
Own and manage the product roadmap, balancing short-term releases with long-term strategic initiatives.
Define MVPs for new features and drive iterative releases for ongoing improvement.
Communicate product strategy, progress, and recommendations to senior leaders with clarity and confidence.
Maintain ongoing alignment with internal stakeholders, partners, and customers to ensure decisions reflect real-world needs.
Collaborate with business and operations to translate needs into epics, features, and user stories.
Act as the customer advocate within the delivery team, championing experiences that drive satisfaction and retention.
Participate actively in Scrum ceremonies, including sprint planning, reviews, retrospectives, and daily standups.
Own and continuously refine a prioritized backlog in collaboration with cross-functional, self-organizing teams.
Promote development best practices and quality standards to deliver high-quality product outcomes.
Review and validate each iteration prior to release, incorporating feedback for ongoing refinement.

Requirements

Bachelor’s degree in computer science, information systems, business, or a related field.
7+ years of experience in a Digital Product Owner or Digital Product Manager role.
Strong knowledge of Agile methodologies, including Scrum, sprint cadences, and backlog management.
Proven track record of delivering digital products on time and within scope.
Familiarity with insurance market trends and MGA operating models.
Excellent analytical and problem-solving skills with the ability to make data-informed decisions.
Strong written and verbal communication, including the ability to present complex concepts to executive audiences.
Proven negotiation and stakeholder management skills across diverse teams and seniority levels.
Ability to juggle multiple priorities in a fast-paced environment.
High attention to detail with a commitment to product quality.

Technologies

ADO
Jira
Confluence
ProductBoard
Scrum

Why MSI

As a leading MGA, MSI blends underwriting expertise with insurer and reinsurer risk capacity to deliver specialized insurance solutions for distribution partners.
We design solutions for the important risks facing individuals and businesses, offering a growing product suite from digital renters coverage to high-value homeowners, cyber liability, and habitational property, delivered through agents, brokers, wholesalers, and brand partners.
Our partners and customers rely on a dedicated team that prioritizes rapid resolutions, and we simplify the insurance experience through an advanced technology platform that supports the entire policy lifecycle.
Join us to see how we build insurance better.

View full job page →

Digital Solutions Product Jobs

Digital Technical Product Manager (Mid Level) - Servicing

Senior IT Product Manager - Cell Therapy Digital Products

Senior Digital Product Manager

Digital Product Manager- MSI

Get Digital Solutions Product Jobs alerts