Digital Product Manager- MSI

Responsibilities

• Articulate a clear product vision aligned with business goals, customer needs, and evolving MGA market dynamics.
• Own and manage the product roadmap, balancing short-term releases with long-term strategic initiatives.
• Define MVPs for new features and drive iterative releases for ongoing improvement.
• Communicate product strategy, progress, and recommendations to senior leaders with clarity and confidence.
• Maintain ongoing alignment with internal stakeholders, partners, and customers to ensure decisions reflect real-world needs.
• Collaborate with business and operations to translate needs into epics, features, and user stories.
• Act as the customer advocate within the delivery team, championing experiences that drive satisfaction and retention.
• Participate actively in Scrum ceremonies, including sprint planning, reviews, retrospectives, and daily standups.
• Own and continuously refine a prioritized backlog in collaboration with cross-functional, self-organizing teams.
• Promote development best practices and quality standards to deliver high-quality product outcomes.
• Review and validate each iteration prior to release, incorporating feedback for ongoing refinement.

Requirements

• Bachelor’s degree in computer science, information systems, business, or a related field.
• 7+ years of experience in a Digital Product Owner or Digital Product Manager role.
• Strong knowledge of Agile methodologies, including Scrum, sprint cadences, and backlog management.
• Proven track record of delivering digital products on time and within scope.
• Familiarity with insurance market trends and MGA operating models.
• Excellent analytical and problem-solving skills with the ability to make data-informed decisions.
• Strong written and verbal communication, including the ability to present complex concepts to executive audiences.
• Proven negotiation and stakeholder management skills across diverse teams and seniority levels.
• Ability to juggle multiple priorities in a fast-paced environment.
• High attention to detail with a commitment to product quality.

Technologies

• ADO
• Jira
• Confluence
• ProductBoard
• Scrum

Why MSI

• As a leading MGA, MSI blends underwriting expertise with insurer and reinsurer risk capacity to deliver specialized insurance solutions for distribution partners.
• We design solutions for the important risks facing individuals and businesses, offering a growing product suite from digital renters coverage to high-value homeowners, cyber liability, and habitational property, delivered through agents, brokers, wholesalers, and brand partners.
• Our partners and customers rely on a dedicated team that prioritizes rapid resolutions, and we simplify the insurance experience through an advanced technology platform that supports the entire policy lifecycle.
• Join us to see how we build insurance better.