Description
We are seeking a Senior Product Manager to own the Flights Inventory and Connectivity stack. You will head the development of a flight supply platform with a focus on robust connectivity with airlines and travel partners. This is a technical-mandate role where you will shape the strategy for flight search capabilities, Look-to-Book management, and the underlying pricing engine. You will own the roadmap for sourcing and pricing inventory and work to optimize revenue through intelligent provider routing and supply sourcing.
This position sits at the intersection of product, engineering, customer service, and commercial strategy. You will collaborate closely with airline partnerships and commercial teams to ensure the supply platform unlocks the best inventory and favorable economics. We are operating in an AI-first environment, and you will be a hands-on practitioner who actively uses AI tools to prototype, validate, and accelerate product development.
Location: New York, NY.
What You’ll Do
- Connectivity & Availability: Own the product strategy for end-to-end flight connectivity, ensuring high availability, low latency, and comprehensive coverage across global airline and supply partners.
- L2B & Pricing Engine: Drive the roadmap for flight search capabilities, Look-to-Book management, and pricing engine logic to maximize conversion and margin.
- Revenue Optimization: Develop and execute sourcing and revenue optimization strategies through intelligent provider routing, NDC integration, and supply chain efficiency.
- Performance Metrics: Define and track critical operational and business KPIs, including price competitiveness, availability, L2B, and system latency.
- AI-Agent Development: Shape our AI agent environment by leveraging autonomous and semi-autonomous AI workflows to accelerate development cycles, automate repetitive product and operational tasks, and augment decision-making.
- Cross-functional Leadership: Collaborate with engineering, data science, and airline partnerships to ship high-impact features on a predictable cadence, translating ambiguous technical and business problems into clear product requirements.
What We’re Looking For
- Delivers Business Results. Focuses on the key inputs for the business and delivers them with the right quality and in a timely fashion. Comfortable tracking and supporting a P&L and making tradeoffs that optimize for long-term value.
- Problem Solving. Drives toward solutions in a thoughtful and creative manner. Can navigate complex, multi-stakeholder environments and find the path forward.
- Technical Acumen. Understands modern tech platforms and is credible with engineering partners. Able to engage in architectural discussions and evaluate technical tradeoffs.
- AI Fluency & Hands-On Prototyping. Has direct, hands-on experience using AI-powered development tools—specifically Claude Code, Claude Cowork, or similar platforms (e.g., Stitch by Google)—to rapidly prototype and validate product ideas. Comfortable working in an AI agent environment where autonomous workflows are part of the product development toolkit.
- Commercial Sense. Goes beyond feature delivery to understand the economics behind the work. Able to think about fare strategy, how inventory is sourced and presented, and the relationship between customer experience and business value.
- Dealing with Ambiguity. Thrives with limited information. Takes initiative, frames problems with available context, and iterates toward clarity.
- Customer First. Deeply understands what travelers need when searching for and booking flights—from cognitive load in search results to confidence at the point of purchase. Shows passion and care for the work and the people involved.
- Teamwork. Excellent collaborator across product, engineering, design, and commercial teams. Puts the team before the individual and operates with a community mindset.
- Simplicity. Finds elegant, simple solutions to complex business and organizational challenges. Resists over-engineering.
- Communication. Clearly articulates priorities, strategies, and tradeoffs to key stakeholders—concise, direct, and actionable.
Product Framework
- Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- ORBachelor's degree in any field and 4 years of Product Management experience
Preferred Qualifications
- Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary, Location & Benefits
The minimum and maximum full-time annual salaries for this role are listed below, by location. This salary information is intended for candidates hired to work in one of these locations, reflecting the amount Capital One is willing to pay at the time of posting. Part-time roles will be prorated based on hours worked.
- Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management
- McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
- New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management
- Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary offered at hire will be reflected in the offer letter. This role is eligible for performance based incentive compensation, which may include cash bonuses and long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.
