Agile Product Owner – Document AI

The Enterprise Document AI System (DAISY) Product Owner at Bank of America maximizes value delivered by a dedicated Agile scrum team. In this onsite Charlotte role, you translate strategic intent into clear product execution while supporting enterprise adoption and scalable Artificial Intelligence capabilities.

Role Responsibilities

• Partner with Product Managers to deliver against the product vision, roadmap, and strategic priorities.
• Translate business objectives into features, user stories, acceptance criteria, and delivery requirements.
• Own and maintain a prioritized product backlog aligned to program objectives and business value.
• Review, refine, and accept completed work to confirm requirements and quality expectations are met.
• Make day-to-day prioritization and scope decisions that support delivery objectives.
• Act as the primary Product Owner for a dedicated scrum team.
• Ensure backlog readiness by preparing sufficient work for upcoming sprints.
• Support adherence to Agile practices, sprint commitments, and team delivery routines.
• Collaborate with Scrum Masters and technology teams to remove blockers and improve team effectiveness.
• Foster a culture of accountability, ownership, continuous improvement, and delivery excellence.
• Coordinate with business, technology, data, and operational stakeholders to align delivery with business needs.
• Provide clear, timely updates on priorities, risks, dependencies, and progress.
• Manage stakeholder expectations while balancing competing priorities and delivery constraints.
• Build trusted partnerships across teams and challenge constructively when needed to drive outcomes.
• Support delivery of strategic AI capabilities within the DAISY program.
• Partner with AI and technology teams to translate emerging capabilities into business value.
• Contribute to the evolution of product management and Agile practices across the program.
• Help drive adoption of scalable AI solutions aligned to enterprise priorities.

Required Qualifications

• Proactive self-starter with ownership mindset and outcome focus.
• Strong organizational and prioritization skills.
• Proven ability to manage a large workload and multiple competing priorities.
• Demonstrated ability to lead through influence and drive accountability across cross-functional teams.
• Collaborative team player with strong partnership and relationship-building skills.
• Effective communicator who provides clear, concise, and timely status updates.
• Comfort with setting boundaries, managing expectations, and constructively challenging when appropriate.
• Ability to navigate ambiguity and translate complex business needs into actionable requirements.
• Passion for innovation, continuous improvement, and delivering business value.
• Experience supporting AI, Gen AI, or data-driven products.
• Experience working in large-scale Agile environments.
• Technology product delivery experience.
• Financial services experience.
• Experience with DevOps and Agile delivery practices.

Shift and Schedule

• Shift: 1st shift (United States of America)
• Hours per week: 40

Skills

• Agile Practices
• Product Ownership
• Backlog Management
• Requirements Definition & Refinement
• Stakeholder Management
• Analytical Thinking
• Collaboration
• Result Orientation
• Influence
• Risk Management
• Communication
• Prioritization & Planning

Education

Minimum requirement: High School Diploma / GED / Secondary School or equivalent

Location

Charlotte, NC (onsite)