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Victoria's Secret

ASM Product & Operations-International Plaza

Tampa, FL $31 - $37/hr Full time Posted 6h ago

Job Description

Grow top-line sales and strengthen every customer moment as an Assistant Store Manager – Operations onsite in Tampa, FL. This role supports a values-based store culture by turning store strategy into clear daily execution, coaching leaders on performance, and ensuring operational readiness that helps associates deliver consistent, high-quality experiences across the brand.

What you’ll own

  • Deliver customer experience execution across all brands, maintaining consistency, quality, and an emotional connection.
  • Lead the sales floor through Head Coach responsibilities, coaching behaviors that drive top-line results.
  • Translate store strategy into priorities and expectations that teams can execute day to day.
  • Partner with Operations to ensure store readiness supports the customer experience.
  • Own the talent lifecycle alongside the Store Manager, including hiring, development, and performance management.
  • Support direct reports as assigned, including Managers and/or Supervisors.
  • Execute daily workforce management actions to manage labor hours.
  • Maintain visual merchandising standards and collaborate with Sales Leadership Teams for seamless execution.
  • Model and reinforce leadership competencies by linking behaviors to expectations.
  • Demonstrate and lead company policies and procedures.
  • Execute coaching and development through zoning, team selling, personally selling, and coaching associates.
  • Complete additional duties as assigned, including floorset mapping and execution, product launch support, brand education, and shipment processing.

How success is measured

You will review business reports and insights and take immediate, deliberate action to achieve results. By building leader capability and setting clear expectations, you will help the store run efficiently while keeping the customer at the center of daily decisions.

What you bring

  • Passion for the Victoria’s Secret Brand with a focus on customer satisfaction and loyalty.
  • Experience reviewing business reports and insights and acting quickly to improve outcomes.
  • Self-awareness and interest in seeking feedback to develop.
  • Experience selecting and developing direct reports to the next level, creating an environment where people do their best work.
  • Ability to influence cross-functional partners in both informal and formal settings.
  • Availability to work nights, weekends, and a flexible schedule.
  • Physical ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking, and prolonged standing.
  • Comfort using technology including headsets, mobile devices, and computers.
  • 4+ years of retail or operations leadership experience preferred.

Schedule, tools, and compensation

  • Location: Tampa, FL (onsite)
  • Pay range: $31.45 to $37.75 per hour
  • Technologies: headsets, mobile devices, computers

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