Assistant Manager, Product Operations

In this Assistant Manager role, you help set the tone for the store while supporting execution of the store strategy to meet performance goals. You contribute to profitable sales growth through customer and product operations, merchandising, and people development in a fast-paced retail environment.

Responsibilities

• Support store strategies and processes to drive sales results using a customer-centric mindset.
• Recruit, hire, and develop high-performing Brand Associate and Expert teams.
• Own an assigned area of responsibility.
• Implement action plans to improve efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and maintain awareness of competition and the local retail landscape.
• Promote community involvement.
• Leverage omni-channel approaches to support a frictionless customer experience.
• Ensure compliance standards are met.
• Teach and coach Leads, Experts, and Brand Associates to build a high-performing team and deliver a best-in-class customer experience.

Requirements

• Current or former retail employee with 1 to 3 years of retail management experience.
• High school graduate or equivalent.
• Strong communication skills for interacting effectively with customers and team members to meet goals.
• Passion for retail and the ability to thrive in a fast-paced environment.
• Results-driven approach using metrics to support business goals.
• Motivation to lead others through coaching and mentoring.
• Flexibility to work a changing schedule based on business needs, including holidays, evenings, overnight, and weekend shifts.
• Ability to utilize retail technology.
• Physical ability to maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Ability to travel as required.

Location and Work Setup

Miami Beach, FL (onsite)

Compensation and Benefits

• Merchandise discount: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees.
• Paid Time Off: One of the most competitive PTO plans in the industry.*
• Volunteer time: Up to five “on the clock” hours each month to volunteer at a charity of choice.*
• 401(k): Extensive plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Insurance: Medical, dental, vision, and life insurance.*