Assistant Manager, Product Operations
Job Description
Drive profitable sales growth and run day-to-day product and customer operations in a fast-paced retail environment.
Responsibilities
- Support store strategies and processes with a customer-centric mindset to deliver results
- Recruit, hire, and develop high-performing Brand Associate and Expert teams
- Own an assigned area of responsibility
- Implement action plans to improve efficiencies and productivity
- Perform Service Leader duties
- Ensure consistent execution of standard operating procedures
- Represent the brand and stay informed on the competition and the retail landscape
- Promote community involvement
- Leverage omni-channel to deliver a frictionless customer experience
- Ensure all compliance standards are met
Requirements
- Current or former retail employee with 1-3 years of retail management experience
- High school graduate or equivalent
- Strong communicator who can interact effectively with customers and team members to meet goals
- Passion for retail and the ability to thrive in a fast-paced environment
- Metrics-driven approach to deliver results aligned with business goals
- Ability to lead, inspire, and support learning and growth through coaching and mentoring
- Flexible schedule availability, including holiday, evening, overnight, and weekend shifts
- Ability to utilize retail technology
- Physical ability to maneuver around the sales floor, stockroom, and office; lift up to 30 pounds
- Ability to travel as required
Location & Schedule
- Burbank, CA (onsite)
- Flexible schedule required, including weekends and holidays
Compensation
- Hourly pay range: $23.00–$32.00
- Hourly range listed: $23.70–$32.00
- Employee pay varies based on qualifications, experience, skill level, competencies, and work location
Benefits
- Merchandise discount for brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees
- Competitive Paid Time Off plan*
- Volunteer time: up to five on-the-clock hours per month*
- 401(k) plan with company matching for contributions up to 4% of base pay*
- Employee stock purchase plan*
- Medical, dental, vision, and life insurance*
- Benefits at Gap for eligible employees