The Product Operations Lead is part of the store leadership team at Lululemon, focused on turning store product strategy into day-to-day execution. The role drives inventory processing, back-of-house operations, and inventory accuracy while supporting a guest-first experience during scheduled floor coverage.

Key Responsibilities

Partner with store leadership to bring the store product strategy to life.
Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
Ensure product actions are executed, including pull backs, consolidations, and repricing.
Create a fun and productive shift environment that engages team members in inventory management.
Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
Review and interpret daily business data and metrics to guide store actions, such as analyzing product sell-through to recommend product focus or, for outlets, pricing.
Participate in the store hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
Address performance through ongoing learning and development by providing direct feedback, recognition, coaching, demonstrations, and hands-on support.
Foster a respectful, inclusive team environment through supportive working relationships.
When scheduled as Supervisor on Duty during store open hours, move dynamically and lead from the floor to deliver technical product education and a world-class guest experience.

Requirements

Legal authorization to work in the country where the store is located.
Ability to travel to the assigned store using reliable transportation methods.
Schedule varies based on store needs.
Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
During peak periods, special events, or other circumstances, schedules may include early mornings or late nights or overnights for some team members.

Experience

At least 1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
Some experience leading, mentoring, delegating, or implementing processes with others.

Job Assets (Nice to Have)

High school diploma, GED, or equivalent, or above.
Experience in retail, sales, distribution center, or warehouse operations, including reviewing and interpreting business reports and metrics to inform action.
For Experiential stores with food and beverage service: Food safety and/or liquor service certification.

What Lululemon Looks For

Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
Integrity: Behaves honestly, fairly, and ethically.
Adaptability/Agility: Navigates uncertainty and can change priorities in a fast-paced environment, recovering quickly from setbacks.
Leadership: Desires to lead and inspire others by motivating, empowering, developing, and directing people.
Collaboration and Teamwork: Works productively with others to achieve shared goals while seeking connections, partnerships, and diverse perspectives.
Decision Making/Problem Solving: Identifies improvement opportunities, evaluates alternatives, and makes effective decisions in a timely way.
Planning and Organizing: Plans and organizes work efficiently to complete tasks aligned with priorities.
Interactive Communication: Communicates information effectively and understands shared information during interactions.

Work Context

Involves moving through the store, including front-of-house areas with bright lights and loud music, and back-of-house areas with no windows or natural light.
Performed as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
May occasionally require moving boxes up to 30 lbs (13.6 kg) and/or using ladders to reach materials.
For Experiential stores with food and beverage service: May involve using industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & Benefits

Location: Orlando, FL (onsite)
Hourly Base Pay: USD 22.00 - 27.00 per hour
Target Bonus: $2.00/hour
Total Target Base Pay Range: $24.00 - $27.25/hour

Compensation follows a pay-for-performance philosophy recognizing exceptional individual and team performance. The base pay offered is based on market location and may vary by job-related knowledge, skills, experience, and internal equity. Employees in this position may be eligible for a competitive bonus program and equity offerings, subject to eligibility requirements. Incentive programs, benefits, and perks may be changed or discontinued at any time without advance notice.

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness and yoga classes
Parenthood top-up
Development course offerings
People networks, mentorship programs, and leadership series

Education and Minimum Experience

Minimum experience: 1 year of work experience

Product Operations Lead

Job Description