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Lululemon

Product Operations Lead

Grand Rapids, MI $22 - $27/hr Full time Posted 11h ago

Job Description

lululemon offers a role on the store leadership team focused on executing store product strategy through hands-on product operations and inventory management. In this onsite position in Grand Rapids, MI, you will help keep the floor and back of house stocked, organized, and ready to support a world-class guest experience, while also stepping in as Supervisor on Duty during store open hours.

What you’ll do

  • Collaborate with store leadership to translate product strategy into daily execution through product operations.
  • Plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
  • Ensure product actions are completed, including pull backs, consolidations, and repricing.
  • Create a fun and productive shift atmosphere that engages team members in inventory management.
  • Monitor product levels and communicate insights to support sell-through strategy and optimal product availability for guests.
  • Review and interpret daily business data and metrics, such as analyzing product sell-through to recommend store focus or, for outlets, pricing.
  • Participate in the store hiring process, including recruitment, selection, onboarding, and training recommendations.
  • Support performance and growth through direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on learning.
  • Contribute to a respectful, inclusive team environment by building supportive working relationships.
  • Serve as Supervisor on Duty during open hours, moving dynamically from the floor to deliver technical product education and elevate the guest experience.

What you’ll bring

  • 1 year of work experience.
  • Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
  • Some experience leading, mentoring, delegating, or implementing processes with others.
  • Ability to travel to the assigned store with reliable transportation.
  • Legal authorization to work in the country where the store is located.

Schedule and work context

  • Work schedule can vary based on store needs.
  • Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
  • During peak timeframes, special events, or other circumstances, schedules may include early mornings or late nights/overnights for some team members.
  • Work involves moving through the store, sometimes on the floor with bright lights and loud music, and sometimes in the back of house with no windows or natural light.
  • Work may occasionally involve moving boxes up to 30 lbs (13.6 kg) and using ladders to reach materials.
  • Work is completed as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
  • For experiential stores with food/beverage service only: work may include using industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & benefits

Pay: $22.00 - $27.25 per hour (base pay range). Target bonus: $2.00/hour. Total target base pay range: $24.00 - $27.25/hour (subject to minimum wage in the location).

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series

Note: Incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Eligibility

  • Must be legally authorized to work in the country in which the store is located.
  • Must have the ability to travel to assigned store with reliable transportation methods.

Additional assets (nice to have)

  • High school diploma/GED/equivalent, or above.
  • Retail, sales, distribution center, or warehouse operations experience, plus experience reviewing and interpreting business reports and metrics to inform action.
  • For experiential stores with food/beverage service only: food safety and/or liquor service certification.

How lululemon defines the role

  • Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
  • Integrity: Acts with honesty, fairness, and ethics.
  • Adaptability/Agility: Navigates uncertainty, adapts quickly, and recovers from setbacks.
  • Leadership: Leads and inspires others, motivating, empowering, developing, and directing people.
  • Collaboration and Teamwork: Works productively with others and supports shared goals.
  • Decision Making/Problem Solving: Identifies improvements and makes effective, timely decisions.
  • Planning and Organizing: Plans and organizes work to complete tasks aligned with priorities.
  • Interactive Communication: Communicates effectively and understands information shared.

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