Assistant Manager, Product Operations

Gap offers an opportunity to help lead a store team while driving profitable sales through customer and product operations. In this onsite role in Berwyn, IL, you’ll contribute to a best-in-class customer experience and support the execution of store strategy through coaching, merchandising, and talent development. The hourly pay range is $21.50 - $28.50.

What you’ll do

• Support store strategies and day-to-day processes to drive sales results with a customer-centric approach.
• Recruit, hire, and develop high-performing Brand Associate and Expert teams.
• Own an assigned area of responsibility and implement action plans that maximize efficiency and productivity.
• Perform Service Leader duties and ensure consistent execution of standard operating procedures.
• Represent the brand by understanding the competition and the broader retail landscape.
• Promote community involvement and support efforts that connect the store to the local area.
• Leverage omni-channel capabilities to deliver a frictionless customer experience.
• Ensure all compliance standards are met while supporting store performance goals.
• Partner with the General Manager and/or Assistant General Manager to teach and coach behaviors for Leads, Experts, and Brand Associates.

What you bring

• 1 to 3 years of retail management experience, as a current or former retail employee.
• High school graduate or equivalent.
• Strong communication skills and the ability to interact effectively with customers and team members to meet goals.
• Passion for retail and comfort thriving in a fast-paced environment.
• Motivation to deliver results based on metrics and business goals.
• Drive to lead, inspire, and support others through coaching and mentoring.
• Agreement to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
• Ability to utilize retail technology and move around the sales floor, stockroom, and office.
• Ability to lift up to 30 pounds.
• Ability to travel as required.

Benefits

• Merchandise discount: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, plus 30% off at Outlet for all employees.
• Paid Time Off: One of the most competitive plans in the industry.*
• Volunteer time: Up to five “on the clock” hours each month to volunteer at a charity of your choice.*
• 401(k) with company matching for contributions up to four percent of base pay.*
• Employee stock purchase plan.*
• Insurance: Medical, dental, vision, and life insurance.*

Hourly Range: $21.50 - $28.50

*Details may vary by eligibility.