Associate Product Manager

Instem is building products for life sciences in a friendly, solutions-focused environment within a global team of 400+ people. You will work in a hybrid/remote setup with flexibility and trust to take ownership, deliver meaningful results, and contribute to real impact. This is a permanent role with opportunities for personal and technical development.

Benefits

• Competitive Salary
• Remote/Home Working (with one-off allowance)
• Flexible Working
• Development & Opportunity (Personal & Technical)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long Term & Short-Term Disability Insurance
• Generous 401K (matching) Plan
• Flexible Spending Account
• Health Savings Account
• 15 Days' Vacation + Plus Public Holidays + Buy and Sell Scheme
• 2 Days in the office for Hybrid workers

Role Overview

The Associate Product Manager reports to the Director of Product and is responsible for understanding customer needs in an assigned area and shaping the backlog to support commercial success. The role is hybrid/remote, reporting into an office in Pennsylvania or North Carolina.

Responsibilities

• Collaborate with the GLP study product management team to detail roadmap plans
• Work with customers and internal users to understand workflows and problems, then translate them into well-defined needs before solutions are specified
• Capture, organize, and track customer feedback and enhancement requests for your assigned area, and assess them against the backlog
• Define what success looks like for features in your assigned area, and check after release whether goals were achieved
• Collect and summarize competitor and market information for your assigned area, and share it with the Director of Product
• Understand the commercial goals for your assigned area and how backlog priorities support them
• Own the backlog for your assigned area: propose release content and rationale, align with the Director of Product, and work with the development team to deliver
• Provide the first line of support to the development team to support successful product delivery
• Participate in acceptance testing for each release
• Partner with the technology team to enable successful delivery for your assigned product area
• Work with operations, including customer support, to meet customer requirements for your assigned product area
• Support commercial activity as needed, including joining customer calls with guidance from the Director of Product
• Build deep product knowledge for your assigned area and act as a go-to resource, including demonstrating functionality to customers and internal teams
• Contribute to release notes, product documentation, and sales and marketing materials for your assigned area
• Adhere to Instem’s Quality Management System so work is handled Securely, Professionally, and Diligently

Requirements

• Bachelor’s degree in life sciences or related field
• Early career experience in product management or a product-adjacent role (product owner, scientific-software or LIMS implementation)
• Desire to work in new areas with attention to detail and ability to simplify
• Interest in product planning and management
• Knowledge of Software Product Development lifecycle
• Ability to present to small audiences
• Has worked with customers
• Experience in drug/device development related fields such as clinical or real-world research, and scientific software is highly desirable
• Knowledge of regulatory requirements/standards in life sciences is highly desirable

Location: Conshohocken, PA (hybrid). Status: Permanent.