Associate Product Operations Specialist

Tremco CPG Inc. is seeking an Associate Product Operations Specialist to help strengthen operational excellence within the Product Group. This onsite role in Beachwood, OH supports cross-functional teams by owning day-to-day program operations, maintaining key systems and documentation, and improving the processes that help product initiatives move forward smoothly.

What you’ll do

• Act as the primary owner and administrator for assigned Product Group programs, processes, and tracking systems.
• Run day-to-day operations for assigned programs, ensuring requests, approvals, documentation, and workflows are completed accurately and on time.
• Maintain and support operational processes, including Item Creation (PIFs) and PIM activities such as Sample Program, Field Trials, Material Returns, Product Exits, UPCs, and Policies & Procedures.
• Monitor program performance, identify bottlenecks or issues, and recommend continuous improvement opportunities.
• Own the upkeep of operational documentation such as standard operating procedures, forms, workflows, reports, dashboards, and knowledge repositories.
• Support stakeholders by answering questions, resolving process-related issues, and ensuring adherence to established procedures.
• Coordinate across Product Management, Technical Services, R&D, Marketing, Customer Service, Manufacturing, and other business partners to keep programs aligned.
• Collect, validate, maintain, and report on program data to improve operational visibility and support decision-making.
• Support the implementation, administration, and continuous improvement of business systems including Smartsheet, SharePoint, SAP, SafetyCulture, Scribe, and other approved technologies.
• Find opportunities to automate, standardize, and streamline operational processes and workflows.
• Assist with implementation of new processes, tools, and operational initiatives, and facilitate communication among stakeholders for program success.
• Ensure compliance with established procedures, documentation standards, governance requirements, and risk management practices.
• Participate in continuous improvement efforts and contribute to the development of best practices across the Product Group.

What you bring

• Intro to BPM (Business Process Management).
• A self-starter mindset: work independently, take direction when needed, anticipate work needs, organize workflow, and follow through with minimal oversight in a fast-paced environment.
• Proficiency in Microsoft 365 including Excel, Word, PowerPoint, Visio, and Teams.
• Experience with or willingness to learn Smartsheet, SAP, and workflow design tools.
• Strong analytical and problem-solving skills.
• Ability to manage multiple projects and priorities at the same time.
• Effective written and verbal communication skills.
• Experience or interest in process improvement, product operations, or project management.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Proven ability to support projects and contribute to continuous improvement initiatives.

Systems and tools

• Smartsheet, SharePoint, SAP, SafetyCulture, Scribe
• Microsoft 365: Excel, Word, PowerPoint, Visio, Teams