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Job Description

The Digital Product Owner role at Cambridge Savings Bank drives delivery of high-impact digital experiences for both consumer and business banking.

Responsibilities

  • Collaborate with business line owners to shape product vision, roadmap, and backlog for assigned digital products
  • Align digital product investments to customer needs and overall business strategy
  • Own the execution of defined product experiences and ensure successful delivery of digital customer capabilities
  • Bring customer perspective to prioritization using research, analytics, operational insights, and market trends
  • Partner with engineering, UX, operations, and third-party providers to deliver secure, scalable digital capabilities
  • Continuously improve customer experience through iterative delivery and cross-functional collaboration
  • Build alignment across business, technology, risk, compliance, and operations to support product decisions
  • Track and measure product performance, identify optimization opportunities, and use data to guide roadmap updates
  • Ensure products follow enterprise governance, security, risk, and regulatory standards while maximizing value from technology investments
  • Apply experience delivering consumer-facing web and mobile products, including user experience principles and digital customer journeys
  • Perform additional duties as required

Requirements

  • 5+ years of experience in Product Ownership, preferably in banking or financial services
  • Bachelor’s Degree in business, technology, computer science, or a related field
  • Strong working knowledge of Agile product development principles and backlog management
  • Ability to influence cross-functional teams and drive outcomes without direct authority
  • Strong analytical, organizational, and problem-solving skills with a data-driven mindset
  • Effective communication skills, including the ability to explain complex issues and solutions to multiple levels of the organization
  • Proven time management and organization skills, with the ability to manage multiple competing priorities
  • Proficiency with product management tools such as Jira and Confluence

Technologies

  • Jira
  • Confluence

Benefits

  • Healthcare
  • Parental planning
  • Mental health benefits
  • Performance bonus opportunities
  • 401(k) plan and match
  • Flexible time off

Location and Work Model

  • Waltham, MA
  • Hybrid

Salary

  • USD $125,000 - $155,000 per year

Visa Sponsorship

Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

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