Digital Product Owner
Job Description
The Digital Product Owner role at Cambridge Savings Bank drives delivery of high-impact digital experiences for both consumer and business banking.
Responsibilities
- Collaborate with business line owners to shape product vision, roadmap, and backlog for assigned digital products
- Align digital product investments to customer needs and overall business strategy
- Own the execution of defined product experiences and ensure successful delivery of digital customer capabilities
- Bring customer perspective to prioritization using research, analytics, operational insights, and market trends
- Partner with engineering, UX, operations, and third-party providers to deliver secure, scalable digital capabilities
- Continuously improve customer experience through iterative delivery and cross-functional collaboration
- Build alignment across business, technology, risk, compliance, and operations to support product decisions
- Track and measure product performance, identify optimization opportunities, and use data to guide roadmap updates
- Ensure products follow enterprise governance, security, risk, and regulatory standards while maximizing value from technology investments
- Apply experience delivering consumer-facing web and mobile products, including user experience principles and digital customer journeys
- Perform additional duties as required
Requirements
- 5+ years of experience in Product Ownership, preferably in banking or financial services
- Bachelor’s Degree in business, technology, computer science, or a related field
- Strong working knowledge of Agile product development principles and backlog management
- Ability to influence cross-functional teams and drive outcomes without direct authority
- Strong analytical, organizational, and problem-solving skills with a data-driven mindset
- Effective communication skills, including the ability to explain complex issues and solutions to multiple levels of the organization
- Proven time management and organization skills, with the ability to manage multiple competing priorities
- Proficiency with product management tools such as Jira and Confluence
Technologies
- Jira
- Confluence
Benefits
- Healthcare
- Parental planning
- Mental health benefits
- Performance bonus opportunities
- 401(k) plan and match
- Flexible time off
Location and Work Model
- Waltham, MA
- Hybrid
Salary
- USD $125,000 - $155,000 per year
Visa Sponsorship
Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.