Digital Product Owner - Operations

U.S. Bank is seeking a Digital Product Owner - Operations to own and influence a critical digital platform, acting as the voice of the customer while championing product value from strategy through execution. In this hybrid role, you will partner with cross-functional teams to deliver digital outcomes for both customers and employees, grounded in measurable results and aligned to regulatory, risk, security, and compliance expectations.

What you’ll do

• Define and communicate a product vision, strategy, and roadmap aligned with business objectives.
• Translate customer needs, market insights, and stakeholder priorities into product enhancements and features.
• Prioritize and manage product backlogs to ensure delivery of the highest business and customer value.
• Partner with technology, UX, operations, risk, compliance, and business stakeholders to drive successful product outcomes.
• Lead agile product development activities, including requirements gathering, user story creation, backlog refinement, sprint planning, and release readiness.
• Use data, customer feedback, and performance metrics to find opportunities for continuous improvement.
• Balance strategic priorities with operational execution while managing competing demands and stakeholder expectations.
• Drive adoption, engagement, and ongoing optimization of digital capabilities.
• Ensure products meet regulatory, risk, security, and compliance expectations.
• Advocate for customer-centric thinking and support a culture of innovation across teams.

What you’ll bring

• Bachelor’s degree, or equivalent work experience.
• Typically one or more years of related experience.
• Experience owning or managing digital products, platforms, or technology solutions.
• Strong understanding of Agile methodologies and product delivery frameworks.
• Proven ability to prioritize work and make data-driven decisions in a fast-paced environment.
• Experience partnering with technical and non-technical stakeholders across organizational levels.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication, presentation, and influencing abilities.
• Ability to translate complex business needs into actionable product requirements.
• Experience driving cross-functional initiatives from concept through implementation.
• Passion for improving customer experiences through technology and innovation.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Schedule, location, and pay range

• Location: Saint Paul & Milwaukee (hybrid)
• Schedule: Monday–Friday | 8:00 a.m. – 5:00 p.m. CST
• Location expectations: Working from a U.S. Bank location three (3) or more days per week
• Pay range: USD 86,360 - 101,600 per year

Additional information

• U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program for employment eligibility verification.
• Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.