Drug Product Operations Technician

Eurofins USA PSS Insourcing Solutions is seeking a Drug Product Operations Technician to support R&D laboratory operations on-site in Groton, CT. This role is centered on hands-on readiness work, from setting up equipment for planned activities to cleaning, staging, and coordinating the operational details that keep laboratory work reliable and inspection-ready.

The Technical Operations Support Technician helps maintain equipment availability and supports day-to-day uptime through troubleshooting coordination and user support. The position also supports preventive maintenance logistics, capital project execution, and the documentation and administrative follow-through tied to inspections, safety expectations, and maintenance activities.

Key responsibilities

• Set up R&D drug product laboratory equipment for planned activities and support material production using laboratory-scale equipment, which may include tablet presses, granulators, blenders, mills, and film coaters.
• Clean, turn over, and stage equipment and rooms on a daily or as-needed basis to maintain operational readiness.
• Provide first-line operational support for equipment uptime, including troubleshooting coordination, user support, and laboratory response needs.
• Coordinate preventive maintenance activities, including vendor escorts, service scheduling, and maintenance follow-up.
• Support capital projects and operational activities such as equipment installations, relocations, shutdown activities, and SAT/IQ/OQ readiness as needed.
• Maintain laboratory ownership expectations, including inspection and audit readiness, Enablon actions, equipment records, and documentation support.
• Support EHS expectations, including hazard assessments, corrective actions, safety observations, inventory management, spare parts tracking, and related administrative tasks.

Requirements

• High School Diploma or GED equivalent plus experience working in a scientific laboratory or pharmaceutical manufacturing facility.
• Hands-on technical, laboratory, manufacturing, maintenance, or equipment operations experience.
• Ability to follow procedures, maintain accurate records, and work safely in an R&D laboratory environment.
• Strong organization, communication, and coordination skills, with the ability to support multiple priorities.
• Comfort working and guiding others, including lab users, vendors, facilities partners, and EHS contacts.

Preferred qualifications

• Experience supporting pharmaceutical R&D, laboratory operations, GMP-adjacent environments, or pilot-scale equipment.
• Familiarity with preventive maintenance coordination, vendor service support, equipment installation activities, and laboratory readiness expectations.
• Experience using Microsoft Office applications such as Outlook, Word, and Excel.
• Familiarity with digital interfaces on scientific equipment and navigating HMI systems.

Tools and technologies

• Microsoft Office
• Outlook
• Word
• Excel

Schedule and location

• On-site in Groton, CT.
• Monday–Friday, 8:00 AM–5:00 PM; overtime as needed.
• May require weekend work, overtime, and holidays based on business needs.
• Candidates currently living within a commutable distance of Groton, CT are encouraged to apply.

Compensation and education

• Salary: USD 19–30 per hour.
• Education: High School Diploma or GED equivalent.

Benefits

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

Work authorization

• Authorization to work in the United States indefinitely without restriction or sponsorship.