Product Operations Analyst

The Product Operations Analyst will support the execution side of the product development process at Matlen Silver through administrative governance, coordination, and hands-on enablement for senior team members as needed.

Location and Employment Details

• Location: Houston, TX (hybrid)
• Job type: Contract
• Compensation: USD 30 per hourly

Role Summary

This position focuses on operational support and governance for product execution. The analyst will help maintain priority lists and backlogs, coordinate cross-functional execution activities across internal partners, and assist with administrative and tracking work that supports alignment and timely milestone delivery.

Key Responsibilities

• Assist in governing execution phases of the product development process, emphasizing administrative and coordination activities.
• Maintain and update execution priority lists, backlogs, trackers, and supporting documentation for stakeholder transparency and alignment.
• Track products and services as they progress through execution stages to confirm required inputs, approvals, and milestones are completed.
• Coordinate cross-functional execution support with shared resources, including Marketing, Product Development, Go-To-Market, Operations, IT, Legal, Analytics, Customer Experience, and other partner teams.
• Lead small-to-medium cross-functional execution initiatives under guidance from senior team members.
• Investigate and resolve open questions by tracking down required information related to risks and action items.
• Support creation of Energy Fact Label samples for new commodity plans.
• Submit and coordinate requests with the Spanish translation team.
• Redline legal documents when changes affect contractual or regulatory language.
• Prepare status updates, trackers, and meeting materials for meetings, leadership readouts, and execution reviews.
• Support post-launch validation activities to confirm products and services are configured and enabled as intended.
• Maintain positive, professional working relationships with execution partners.

Required Qualifications

• Education: Bachelor’s degree from an accredited four-year college or university required.
• Experience: 1-3 years of demonstrable experience in project management and/or product implementation.
• Ability to manage multiple tasks, maintain attention to detail, and meet deadlines in a fast-paced environment.
• Strong interest in product execution, project management, and cross-functional collaboration.

Preferred Qualifications

• Experience with, and demonstrated understanding of the energy/electricity industry.
• Experience communicating with technical analysts and developers.
• Understanding of business process mapping techniques.