Lead Product Manager

The Lead Product Manager for Financial Industry Regulatory Authority, Inc. is responsible for product vision, strategy, roadmap ownership, and feature definition across multiple and/or complex products. This role leads product planning through development, guides launches, and monitors product success and user issues.

Location and Work Model

• Location: Plano, TX
• Work model: Hybrid work environment with defined in-person presence requirements
• Schedule: Extended hours may be required

Compensation

• Salary range: USD 114,200 to USD 248,700 per year

Summary of the Role

The Lead Product Manager owns the vision, strategy, roadmap, and feature definition for multiple and/or complex products. The role manages product backlogs, prioritizes work, oversees product planning through development, leads launches, and monitors product success and user issues.

Key Responsibilities

• Builds deep understanding of business and product areas within the product group, including relevant data used for key decisions
• Defines multiple products and/or complex products by identifying gaps and user needs, and by creating vision, strategy, and requirements documents
• Uses available data or commissions new research to identify user needs
• Conducts experiments and organizes primary research to uncover additional user value
• Develops, manages, and owns the product roadmap for multiple products and/or complex products
• Makes trade-off decisions for multiple products within a product group
• Develops expertise across multiple products to support discovery and enterprise capabilities
• Builds partnerships with relevant stakeholder teams
• Coordinates with interdependent teams and influences leadership to drive efficiencies
• Maintains working relationships across business and product stakeholders, UI/UX, architecture, and technology teams to support product and user success
• Participates in the intake process for the product domain
• Leads product planning across multiple products and/or complex products by overseeing requirements development (user stories, acceptance criteria, and use cases)
• Maintains a prioritized backlog aligned to user value, product strategy, and resource capacity, using data and analytics to prioritize
• Partners with UI/UX to set direction for user experience design for assigned products
• Determines and monitors release goals, prioritization, implementation, and iteration plans based on user value
• Resolves problems escalated during the process
• Facilitates development by reviewing demos with the technology team and validating acceptance criteria
• Provides UX/UI approval for assigned products
• Tracks development work and drives resolution of escalated issues and bugs
• Identifies risks to on-time delivery or quality, assesses alternatives, builds resolution plans, and resolves or communicates to leadership
• Leads large and sometimes highly complex product launches with relevant stakeholders
• Identifies and resolves launch issues and blockers that could delay launch or impede success
• Coordinates formal UAT when necessary
• Develops product documentation and training materials to support launches
• Tracks and reports launch metrics and uses feedback to drive product iteration
• Leads post-launch reviews and incorporates feedback into future releases
• Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues
• Identifies new methods and metrics for tracking product success, and improves reporting and monitoring with the technology team
• Monitors metrics in partnership with stakeholder teams
• Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and potential end-of-life plans
• Represents the team in product group-level stakeholder discussions
• Attends business reviews and provides critical input for business cases, business strategy, and new product development
• Coaches and guides more junior product management team members
• Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve product development and delivery
• Follows and applies relevant industry trends, research, and best practices in technology and product management

Required Qualifications

• Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 7 years of experience in one or more of: product management, project management, business analysis, program management, or product marketing
• 5 years of experience in product and/or experience management
• Strong writing ability
• Strong business acumen
• Experience with Agile software development
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions and deliverables
• Master’s Degree in Business Administration or similar advanced degree
• CSPO Certification
• Experience in the Financial Services industry
• Strong financial acumen
• Experience collaborating closely with senior leadership
• Experience providing guidance and direction to cross-functional resources

Technology

• Agile software development

Benefits

• Health, dental and vision insurance
• Basic life, accidental death and dismemberment
• Supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment
• Short- and long-term disability
• Long-term care
• Business travel accident
• Disability and legal
• Discretionary bonus eligibility
• Immediate participation and vesting in a 401(k) plan with company match
• Eligibility for participation in an additional FINRA-funded retirement contribution
• Tuition reimbursement
• Commuter benefits
• Wellness-related support such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs
• Time-off program starting at 15 days of paid time off (increasing with years of service, up to 25 days), 5 personal days, and 9 sick days
• Two volunteer service days (based on full-time schedule)
• Military leave, jury duty leave, bereavement leave
• Voting and election official leave for federal, state or local primary and general elections
• Care of a family member leave (available after 90 days of employment)
• Childbirth and parental leave (available after 90 days of employment)
• Nine paid holidays
• Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law

Working Conditions

• Hybrid work environment, with defined in-person presence requirements
• Extended hours may be required

Additional Information and Policy Requirements

• FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures related to the role as a securities regulator
• Employees must disclose all brokerage accounts they maintain and those in which they control trading or have a financial interest, and authorize broker-dealers to provide FINRA duplicate statements
• Employees must comply with investment restrictions for new hires, including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President by the date they begin employment
• Employees may only maintain securities accounts that are disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other firms to an e-feed provider within three months of beginning employment
• Employees must execute FINRA’s Employee Confidentiality and Invention Assignment Agreement and comply with the company’s policy on nepotism

Search Firm Representatives

• FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity
• A valid written agreement and task order must be in place before any resumes are submitted
• Resumes submitted without a valid written agreement and task order will be deemed the sole property of FINRA, and no fee will be paid if the person is hired