Lead Product Owner

Humana is hiring a Lead Product Owner for a remote role focused on business-critical capabilities across sales compliance, business rule management, analytics, and Book of Business administration. In this position, you will help shape the product vision and roadmap while partnering closely with compliance, business, operations, and technology teams to translate regulatory and operational requirements into prioritized, high-impact backlog delivery.

Responsibilities

• Define and communicate product vision, strategy, roadmap, and priorities for capabilities supporting sales compliance and Book of Business administration.
• Own, prioritize, and maintain the product backlog to maximize business value and align delivery with organizational priorities.
• Translate complex business, regulatory, compliance, and operational requirements into actionable outputs including product features, user stories, acceptance criteria, and business rules.
• Define, document, implement, and govern complex business rules supporting critical processes such as eligibility, enrollment, servicing, retention, and producer management.
• Partner with compliance stakeholders to ensure regulatory and business requirements are reflected accurately in system workflows, decision engines, and automated processes.
• Act as the Agile team’s primary point of contact for product direction, backlog prioritization, requirements clarification, and product-related decisions.
• Collaborate across business, operations, compliance, technology, and other cross-functional partners throughout the product development lifecycle.
• Analyze business and operational data to identify trends, risks, opportunities, and potential impacts to Book of Business outcomes.
• Balance business priorities, regulatory requirements, customer experience considerations, and technical constraints when making product decisions.
• Develop clear acceptance criteria and ensure delivered capabilities meet established business and compliance requirements.
• Support testing and validation of business rules and product capabilities prior to implementation.
• Establish governance processes to help ensure business rules remain accurate, traceable, and aligned with changing business and regulatory requirements.
• Identify opportunities to streamline processes, improve operational efficiency, and enhance the effectiveness of compliance and Book of Business capabilities.
• Advise leaders and key stakeholders on product priorities, business process improvements, compliance considerations, risks, and strategic opportunities.
• Use independent judgment to address complex product and business issues with minimal supervision.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• 8+ years of technical, product, business systems, or related experience.
• 2+ years of project, product, or initiative leadership experience.
• Experience serving as a Product Owner or working closely with Agile product development teams.
• Demonstrated ability to translate complex business requirements into product features, user stories, acceptance criteria, and business rules.
• Experience defining, documenting, testing, implementing, or managing complex business rules.
• Strong analytical skills using data and business insights to support product decisions.
• Experience managing and prioritizing product backlogs in complex business or technology environments.
• Demonstrated ability to work across business, operations, compliance, and technology teams.
• Strong stakeholder management, communication, problem-solving, and decision-making skills.
• Ability to independently manage complex initiatives and competing priorities.

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Bonus incentive plan
• Many other opportunities

Preferred Qualifications

• Experience supporting sales compliance, regulatory compliance, or rules-based decisioning platforms.
• Experience with Book of Business administration, including eligibility, enrollment, servicing, retention, or producer-related processes.
• Experience with business rules engines, decision engines, workflow automation, or other rules-based technology solutions.
• Experience supporting large-scale enterprise platforms and technology implementations.
• Experience working within a highly regulated industry such as healthcare, health insurance, financial services, or another regulated environment.
• Experience using analytics, operational metrics, and performance data to drive product strategy and prioritization.
• Experience partnering directly with compliance or regulatory teams to translate requirements into technology solutions.
• Knowledge of Agile product management practices and tools for backlog and requirements management.
• Master’s degree.

Work at Home Requirements

• For Home or Hybrid Home/Office employees: self-provided internet service must meet at minimum a download speed of 25 Mbps and an upload speed of 10 Mbps.
• Wireless, wired cable or DSL connection is suggested.
• Humana reserves the right to require associates to upgrade their internet service if necessary.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Schedule: 40 hours per week.

Pay range: $115,200 - $158,400 per year. This job is eligible for a bonus incentive plan.

Application deadline: 11-06-2026