Principal Product Manager

US Mobile is seeking a Principal Product Manager to own the direction, end-to-end experience, and business outcomes for a core part of how customers choose plans and devices, get service running, and manage it over time.

Role Overview

In this position, you will define strategy and execution for a major product area tied to the customer wireless journey. You will help shape what a better wireless experience looks like, leveraging US Mobile’s ability to bring multiple networks together to give customers greater choice, flexibility, and control.

Responsibilities

• Own the product strategy and roadmap for your area, identifying customer problems and business opportunities that warrant investment.
• Identify opportunities using customer research, product data, support insights, and market analysis; build clear rationales for what to pursue and why.
• Make high-impact decisions on priorities, scope, and investment by balancing customer value, growth, profitability, and technical complexity.
• Partner closely with Design and Engineering to create strong consumer experiences, from the overall journey to key interactions and details that make complex tasks feel intuitive.
• Lead execution from concept through launch, aligning teams on commitments, resolving obstacles, and surfacing risks early with recommended next steps.
• Define success criteria and establish reliable measurement; run rigorous experiments and use results to decide what to improve, scale, or stop.
• Own outcomes after launch with Design and Engineering by addressing quality issues and delivering measurable improvements for customers and the business.
• Use AI to accelerate research, prototyping, analysis, and delivery, applying judgment to ensure quality and accuracy.
• Work directly with the leadership team on product direction and investment decisions, and raise product execution standards through clear thinking, strong delivery, and coaching.

Requirements

• 8+ years of product management experience building and scaling consumer products, with meaningful ownership of product strategy and measurable business results.
• Demonstrated success leading consumer products at scale, with significant customer and business outcomes and evidence of how your decisions drove results.
• Experience defining strategy for a major product area, uncovering overlooked opportunities, making difficult investment decisions, and translating direction into successful products.
• Strong product judgment and craft, evidenced by intuitive and thoughtfully designed experiences built in close collaboration with Design and Engineering.
• Deep analytical fluency, including the ability to work directly with data, design and interpret experiments, challenge assumptions, and make sound decisions when evidence is incomplete.
• Commercial judgment using revenue, margin, retention, and unit economics to guide product priorities and investment.
• Technical depth to engage with engineers on architecture, system constraints, and trade-offs between near-term delivery and long-term capabilities.
• Track record delivering ambitious initiatives across teams while resolving competing priorities and maintaining quality as pace increases.
• Practical AI fluency, including examples of using AI to accelerate discovery, prototyping, analysis, or delivery and evaluating output quality.
• Clear, persuasive communication that influences executive decision-making and provides direction teams can execute.
• Experience scaling consumer technology, subscription, or marketplace products is particularly relevant, including taking products from concept to commercial scale and building experimentation capabilities that improved team decisions.

Compensation and Location

• Location: New York, NY (onsite)
• Salary: USD 175,000 - 215,000 per year
• Minimum experience: 8 years

Benefits

• Annual company offsites
• Competitive Salary
• Gym reimbursement
• Commute reimbursement
• Flexible working hours
• Professional development stipend
• Flexible time off
• Cell phone service (up to $100/mo)

How You Will Work

You will set a high bar for product quality and deliver measurable outcomes through close coordination with Design and Engineering. Your work will include shaping user interactions and copy, reviewing engineering builds and trade-offs, and iterating based on data and customer feedback. You will also use AI to explore ideas, build prototypes, and test assumptions faster, while applying your judgment to turn findings into better products.