Product Design Manager

Responsibilities

• Blend design craft with leadership to address complex problems, co‑creating innovative solutions and guiding the product strategy.
• Lead design projects, assign work to junior teammates, cultivate cross‑functional partnerships, and mentor to mature Capital One's product design practice.
• Balance partner and stakeholder needs with data, research insights, scalability, and technical constraints to ensure customer‑centered, inclusive design outcomes.
• Apply insights on customers, competitors, and market trends to inform business challenges and establish a shared point of view for the team and stakeholders.
• Demonstrate knowledge of technology, data capabilities, and emerging tech to inform work and help cross‑functional teams move faster while navigating technical limits for impactful solutions.
• Leverage a broad network of partnerships across lines of business to foster collaboration, incorporate cross‑functional perspectives, and drive product strategy.
• Present work across levels with a human‑centered approach, integrating design frameworks, data, and research insights to influence senior leadership decisions.
• Showcase a strong portfolio that demonstrates leadership, process, results, and impact.

Requirements

• Minimum five years of experience in a Product Design role.
• Minimum five years of experience with design and prototyping tools, notably Figma.

Technologies

• Figma

Benefits

• Health benefits
• Financial benefits
• Performance‑based incentive compensation, including cash bonuses and long‑term incentives

Role Expectations

• Product Design Expertise: Exhibit advanced skills across interaction, visual, and service design; collaborate with cross‑functional partners to select appropriate tools, platforms, frameworks, and design systems, creating artifacts such as journey maps, blueprints, high‑fidelity designs, and prototypes.
• Leadership: Oversee design projects, delegate work to junior team members, build strong cross‑functional partnerships, and mentor to mature the product design practice.
• Human‑Centered: Navigate partner and stakeholder needs, using data, research insights, scalability considerations, and technical constraints to deliver customer‑centered, inclusive design.
• Business‑Focused: Apply insights on customers, competitors, and market trends to business challenges, shaping a shared point of view for the team and stakeholders.
• Problem‑Solving: Leverage knowledge of tech and data capabilities to inform work, accelerate cross‑functional progress, and navigate technical limitations for impactful solutions.
• Collaboration: Build and maintain partnerships across business lines to drive collaboration and integrate diverse perspectives into product strategy.
• Communication: Present work to varied audiences with a human centered approach, combining design frameworks, data, and research to influence senior‑level decisions.
• Portfolio: A strong portfolio that demonstrates leadership, process, results, and impact.

BASIC QUALIFICATIONS

• Minimum five years of experience in a Product Design role.
• Minimum five years of experience with design and prototyping tools, specifically Figma.

PREFERRED QUALIFICATIONS

• Six or more years in a Product Design role.
• Six or more years using design and prototyping tools such as Figma.
• Experience contributing to an established design system.
• Experience collaborating with product, technology, and business partners.
• Experience leading design projects or teams.
• Experience working in data‑heavy, heavily regulated environments.