Product Design Manager - Experience Design Team

Capital One is seeking a Product Design Manager to lead the Experience Design team in New York, onsite. Based in the city, this role blends design leadership with strategic thinking to deliver human-centered product solutions, mentor designers, and influence product direction. The position offers a salary range of USD 179,700 to 205,100 per year.

Responsibilities

• Combine design craft and leadership with an understanding of customers and the business to co-create innovative solutions and influence product strategy.
• Demonstrate product design expertise across interaction, visual and service design; work with cross-functional partners to determine tools, platforms, frameworks, and design systems, and produce artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.
• Lead design projects, direct and delegate work to more junior team members, build strong partnerships with cross-functional stakeholders, and mentor to mature Capital One's product design practice.
• Navigate partner and stakeholder needs using critical thinking that weighs data, research insights, scalability and tech constraints, ensuring the team focuses on customer-centered, inclusive design.
• Apply product and process knowledge along with insights on customers, competitors and market trends to shape business challenges and establish a shared point of view for the team, partners and stakeholders.
• Leverage knowledge of tech, data capabilities and emerging technologies to inform work and help the cross-functional team move faster while navigating technical limitations.
• Foster collaboration by leveraging a broad network across lines of business, sharing solutions, and incorporating cross-functional perspectives to bridge information gaps and drive product strategy.
• Present work across levels and roles using a human-centered approach that integrates design frameworks, data and research insights to articulate a point of view that informs senior-level decisions.

Requirements

• Minimum of five years of experience in a product design role.
• At least five years of experience using design and prototyping tools such as Figma.
• Six or more years of experience in a product design role.
• Six or more years of experience using design and prototyping tools such as Figma.
• Experience contributing to an established design system.
• Experience collaborating with product, tech and business partners.
• Experience leading design projects or teams.
• Experience working in heavily regulated, data-heavy problem spaces.

Technologies

• Figma

Benefits

• Health, financial and other benefits.
• Performance-based incentive compensation (cash bonuses and/or long-term incentives).