The Manager Product Design role at T2 Systems, Inc. guides design strategy and mentors designers within empowered product teams to deliver human-centered, scalable experiences in Chicago, onsite.
Responsibilities
- Serve as the strategic advocate for design within empowered product teams.
- Guide designers in crafting human-centered experiences that simplify complexity and build trust.
- Experience impact: deliver intuitive, consistent, and accessible designs that boost customer satisfaction and adoption.
- Design system acceleration: manage the design system as an internal product to accelerate the adoption of coherent, accessible patterns, treating empowered product teams as the primary customer.
- Champion user needs and usability throughout discovery and delivery.
- Ensure design decisions are grounded in evidence and aligned with measurable outcomes.
- Customer insight integration: embed real user data and research into product decisions to de-risk design and improve relevance. Champion UXR rigor to ensure insights are valid and actionable.
- Act as an equal partner to Product and Engineering in shaping product vision and strategy.
- Participate in discovery, scope definition, and trade-off decisions to balance experience quality with delivery velocity.
- Cross-functional alignment: ensure design trade-offs are informed, deliberate, and transparent across Product and Engineering.
- Translate insights into design systems that scale across products and platforms.
- Maintain consistency and clarity in the connected-mobility ecosystem.
- Coach and mentor designers, fostering craft, curiosity, and collaboration.
- Build a culture where creativity thrives and design accelerates impact.
- Coaches designers to connect craft decisions to customer and business outcomes.
- Communicates, models, and facilitates collaboration habits that solidify Design as an equal peer with Product and Engineering.
Requirements
- Leads user centered design through research, testing, and observation, keeping the customer’s voice at the heart of every decision and driving measurable improvements in adoption, efficiency, and satisfaction.
- Shapes a cohesive design vision aligned with Verra Mobility’s mission, product strategy, and long-term system evolution, while anticipating future user and technology trends.
- Makes timely, evidence based design decisions using data, research, and prototypes, ensuring clear ownership and strong cross-functional alignment.
- Sets high standards for design quality and delivery, defines measurable outcomes, and builds a culture of ownership, clarity, and reliable follow through.
- Builds a collaborative, growth oriented design team—coaching craft, strengthening cross-functional partnership, and fostering a supportive, high-performance environment.
- Drives continuous experimentation and prototyping, blending creative exploration with scalable delivery and treating learning as fuel for progress.
- Communicates user journeys and design rationale with clarity and empathy, tailoring messages to the audience and building alignment across design, product, and engineering.
- Education: Bachelor's degree.
- Experience: 5 years.
Who We Are
Verra Mobility is a global leader in smart mobility, developing technology enabled solutions that help the world move safely and efficiently. The company works with police departments and municipalities to deploy safety cameras across North America and supports smart roadways for large commercial fleets and rental car companies to manage tolling transactions and violations.
Culture
Verra Mobility operates with a dynamic, entrepreneurial mindset and a people first philosophy. Core values include Do What’s Right, Choose Courage over Comfort, Win Together, and Own It. The organization emphasizes action, customer focus, teamwork, results, and a commitment to excellence in serving customers and team members.
Position Overview
Design Managers are the architects of experience and clarity within empowered product teams. Acting as vocal advocates for the user and design's strategic role, they guide designers, engineers, and product peers to translate complex mobility challenges into simple, trustworthy, and human centered experiences that drive measurable outcomes. As both leader and coach, design managers connect discovery with delivery, turning insights into scalable design systems that enhance the connected mobility ecosystem. Success is defined by impact on customer trust, usability, and adoption in cross functional environments. Design Managers balance empathy and evidence, vision and pragmatism, creativity and delivery velocity to create the conditions where good design accelerates great outcomes.
Contact
End date: Wednesday, July 29, 2026 12:00 AM
Website: www.t2systems.com
