Product Manager, Adobe Experience Platform

Truist Bank is hiring a Product Manager to deliver brand-defining product and service experiences on the Adobe Experience Platform. In this Atlanta-based onsite role, you will balance business, technology, and design priorities while shaping a strategic delivery roadmap and driving demand, customer experience, and conversion outcomes.

What you’ll do

• Research and analyze a target client segment to build a deep understanding of their needs, including financial requirements.
• Study the market and competitive landscape to define a differentiated product vision and unique value proposition.
• Turn analysis into recommendations using data and experience.
• Collaborate with partners to align on strategy and create a delivery roadmap that supports business goals.
• Engage key stakeholders across lines of business, operations, and other functional areas to plan and execute projects.
• Write epics and features aligned to the roadmap, coordinating prioritization across teams with partners.
• Set Planning Increment (PI) vision, priority, and definition, partnering with product owners on feature prioritization and delivery timelines.
• Develop a feature backlog roadmap and lead high-level deliverables such as discovery, prototypes and wireframes, usability studies, partner demos, and web analytics planning.
• Obtain partner alignment and approvals, including with legal, compliance, security, fraud, and others as needed.
• Partner to establish pricing and ensure billing follows relevant processes and procedures.
• Create and track product metrics to guide strategy and roadmap decisions, and share analysis with partners.
• Work with Readiness to develop client- and teammate-facing content.
• Support risk management by ensuring Product Management Lifecycle (PML) processes and procedures are followed, including security, risk, and audit expectations, and by meeting action items and deadlines.
• Support risk presentations by working with PM and PO partners to provide evidence for recommendations.
• Attend Agile ceremonies, as applicable.

What you bring

• Bachelor’s degree in business, engineering, design, or technology (or a related field), or an equivalent combination of education and professional experience.
• Five or more years of banking, financial services, or other relevant work experience.
• Three or more years of product, analysis, technology, and/or design experience.
• Three or more years of leading cross-functional teams.
• Comfort balancing strategic planning with tactical daily execution.
• Experience defining and driving vision for experience programs and/or partnership-based programs.
• Experience defining and delivering large-scale online initiatives.
• Proven ability to apply data analytics, research, and testing methodologies to drive decisions, diagnose issues, and recommend action plans.
• Ability to lead cross-functional teams without formal authority.
• Comfort managing concurrent projects in a fast-paced, results-driven environment.
• Comfort with ambiguity, leading work autonomously, and making independent decisions.
• Excellent presentation, facilitation, communication, and negotiation skills.
• Experience in roles requiring strong communication and interpersonal skills, including creating and delivering succinct presentations to explain and sell plans or vision.

Preferred qualifications

• Experience using modern AI-enabled tools to accelerate insight generation, concept development, prototyping, and product discovery.
• Demonstrated ability to use data, analytics, client feedback, performance trends, and fluency with AI tools to identify opportunities, diagnose issues, and recommend action plans.
• Previous experience as a Product Manager for Agile teams.
• Experience working with distributed teams (onshore/offshore).
• Certified SAFe® Product Owner/Product Manager (or equivalent).

Role details

• Location: Atlanta, GA (onsite)
• Minimum experience: 5 years
• Employment: Regular
• Language: English (Required)
• Shift: 1st shift (United States of America)
• Travel: Minimal and up to 10%

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax-preferred savings accounts
• 401k plan
• No less than 10 days of vacation (prorated based on date of hire and full-time or part-time status) during the first year of employment
• 10 sick days (also prorated)
• Paid holidays
• Depending on the position and division: defined benefit pension plan, restricted stock units, and/or a deferred compensation plan