Product Manager - Value Added Services

This role is a Product Manager position within JPMorganChase's Business Banking, focusing on value-added services. Based in New York, NY, the role is onsite with a salary range of USD 122,550 to 201,000 per year. The incumbent leads the end-to-end product lifecycle, serves as the voice of the customer, and collaborates across teams to deliver scalable, high-quality offerings.

Responsibilities

• Develops a product strategy and vision that delivers value to customers
• Conducts discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and evolves the product backlog to support the strategic roadmap and value proposition
• Defines and tracks the product’s key success metrics such as cost, feature scope, risk posture, and reliability
• Partner with Design, Data, and Technology teams to deliver large-scale initiatives and coordinate with Risk, Controls, Compliance and Legal to uphold a strong risk and control environment
• Manages production support, issue and defect resolution, and prioritization

Requirements

• 6+ years of experience or equivalent expertise in product management or a related domain
• Advanced knowledge of the product development lifecycle, design, and data analytics
• Excellent communication, analytical and problem-solving skills
• Proficient with JIRA, Microsoft Office tools, and Confluence
• Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and working effectively within a team

Technologies

JIRA, Microsoft Office tools, Confluence

Benefits

• Base salary
• Commission-based pay
• Discretionary incentive compensation (cash and/or equity)
• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

Chase is a leading financial services firm serving a broad base of households and small businesses with a wide range of products. The mission centers on creating engaged, lifelong relationships and placing customers at the heart of operations. The firm also supports the growth of small businesses, nonprofits, and cities by delivering tailored financial solutions.

About the Team

Within the Consumer & Community Banking division, the team serves Chase customers across personal banking, credit cards, mortgages, auto financing, investment guidance, small business loans, and payment processing. The organization leads in credit card sales and deposit growth, while offering widely used digital solutions and aiming for top-tier customer satisfaction. Business bankers assist small business owners nationwide with financing and advisory services to start, run, and grow their ventures, reflecting a commitment to community and long-term partnership.