Product Operations Lead

At Lululemon in Durham, NC, this role sits within the store leadership team and supports the execution of the store product strategy through product operations and inventory management. You will oversee inventory processing, maintain floor and back of house (BOH) readiness, and help translate daily performance signals into actions that support sell-through and guest needs.

What you’ll do

• Collaborate with store leadership to bring the product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
• Ensure product actions are executed, including pull backs, consolidations, and repricing.
• Create a fun and productive shift experience that engages team members in inventory management.
• Monitor product levels and communicate findings to support sell-through strategy and maintain optimal product availability for guests.
• Review and interpret daily business data and metrics, such as analyzing product sell-through to recommend store product focus (and for outlets, pricing).
• Participate in hiring activities including recruitment, selection, hiring recommendations, onboarding, and training.
• Address team member performance with direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on support for learning and development.
• Contribute to a respectful and inclusive environment by building supportive working relationships with team members.
• When scheduled as Supervisor on Duty during store open hours, move dynamically from the floor and deliver technical product education to support a world-class guest experience.

Requirements

• Legally authorized to work in the country where the store is located.
• Ability to travel to the assigned store with reliable transportation.
• At least 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
• Some experience leading, mentoring, delegating, or implementing processes with others.

Schedule and availability

• The work schedule can vary based on store needs.
• Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
• During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members.

Work context

• Move through the store across front-of-house areas with bright lights and loud music, and back-of-house spaces with no windows or natural light.
• Work as part of a team and sometimes independently; use a computer or other technical devices as needed.
• Occasionally move boxes weighing up to 30 lbs (13.6 kg) and use ladders to reach materials.
• For Experiential stores with food/beverage service only: may involve industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & benefits

Base Pay Range: USD 23 - 28 per hour (subject to minimum wage in the location).

• Target Bonus: $2.00/hour
• Total Target Base Pay Range: $25.00 - $28.50/hour
• Pay-for-performance philosophy recognizing exceptional individual and team performance
• Base pay is based on market location and may vary based on knowledge, skills, experience, and internal equity
• Eligible for a competitive bonus program, subject to program eligibility requirements
• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series

Nice to have (Job assets)

• High school diploma/GED/equivalent or above.
• Experience in retail, sales, distribution center, or warehouse operations, and experience reviewing business reports and metrics to inform action.
• For Experiential stores with food/beverage service only: food safety and/or liquor service certification.