Product Operations Manager - Analytics and Insights

Dexcom offers a front row seat to life changing CGM technology, a comprehensive benefits program, global growth opportunities, and career development through in house learning programs plus tuition reimbursement. Join an innovative, industry-leading organization that prioritizes employees, customers, and the communities we serve.

Benefits

• Direct exposure to breakthrough CGM technology and our community of Dexcom warriors
• Comprehensive benefits package
• Global growth opportunities across the organization
• Access to career development through in house learning programs and qualified tuition reimbursement
• A dynamic, forward thinking culture dedicated to employees, customers, and communities

Product analytics platform enablement

• Enable and scale Pendo and Amplitude capabilities in collaboration with Product Managers, R&D, Data, and Legal/IP/Privacy
• Own ongoing sustainment of Pendo and Amplitude, including taxonomy, instrumentation standards, reporting, and monitoring
• Ensure data quality, consistency, and compliance across product analytics implementations
• Partner cross functionally to support adoption and effective use of product analytics tools

Product outcomes and KPI tracking

• Track and report product outcomes and KPIs across the Product organization
• Define and maintain self service KPI dashboards to enable Product teams to monitor performance and outcomes
• Support Product Managers in defining clear outcomes and KPIs for products and features
• Surface risks, trends, and insights to inform prioritization, planning, and decision making

What makes you successful

• Ability to operate with autonomy across multiple Product and Data teams in ambiguous, scalable environments
• Proven track record of influencing outcomes without direct authority
• Experience enabling and sustaining product analytics platforms such as Pendo and Amplitude
• Strong understanding of event taxonomy, instrumentation, reporting, and monitoring
• Proven ability to partner cross functionally with Product, Engineering, Data, and Legal/Privacy teams
• Experience tracking product outcomes, KPIs, and success metrics
• Ability to build self service dashboards that support scalable, data driven decision making
• Strong analytical skills with the ability to identify trends, risks, and insights
• Clear communicator with strong facilitation and stakeholder management skills
• Experience with BI tools such as Tableau, Power BI, and Looker

What you’ll get

• Direct exposure to life changing CGM technology and the Dexcom warrior community
• Comprehensive benefits program
• Opportunities for growth on a global scale
• Career development through in house learning programs and eligible tuition reimbursement
• Work in an innovative organization committed to employees, customers, and the communities we serve

Travel required

5-15%

Experience and education requirements

• A Bachelor’s degree and typically 8 to 12 years of related experience
• At this level a graduate degree may be desirable with 4 years of related experience

Flex workplace

The primary location is a home office. There is no assigned workstation. You will coordinate with your manager on office visit needs and must reside within commuting distance of a Dexcom site (typically 75 miles / 120 km).