Product Operations Manager - Child Safety

Apple’s Product Operations team is seeking an experienced Product Operations Manager to lead cross-functional work that operationalizes new product features across both existing and new platforms. The role also supports growth of marketplace platform business through the launch and execution of new digital product capabilities, including Trust & Safety initiatives.

Role Summary

In this position, you will lead complex programs that translate new digital product features into operational reality across the Apple ecosystem. You will also drive activities tied to expanding marketplace platforms through product and operations execution, including the launch of new digital products.

Key Responsibilities

• Lead complex cross-functional projects to operationalize new product features across all existing and new platforms.
• Drive features and operations that support expansion of the marketplace platforms business.
• Lead activities to operationalize and launch new digital products.

Required Qualifications

• 7 years of experience in business operations or product management, including experience working in Digital Marketplaces or E-Commerce Platforms.
• Experience developing use cases and requirements, and leading activities to operationalize and launch new digital products.
• Relevant experience in management consulting or at a high-growth technology firm.
• Experience working on Trust & Safety related products or initiatives.
• Experience working on a global scale across different levels of the organization and managing implementation of complex projects.
• Experience with full product lifecycles, including planning, prioritization and development, plus leading go-to-market operations for new products.
• Experience working with executive and senior-level stakeholders.
• Experience contributing to discussions about technology and strategy related to a product.
• Ability to define and develop technology solutions with internal and external engineering teams.
• Ability to synthesize large volumes of information and data into clear narratives suitable for business, engineering, and executive audiences.
• Ability to identify and mitigate project risks.
• Excellent business sense, project management skills, and relationship management skills, with capability to understand and resolve complex business issues.
• Strong written and verbal communication and presentation skills.
• An enthusiastic problem-solving approach and willingness to adapt in a demanding, collaborative, fast-paced environment with rapidly changing direction and new challenges.
• Knowledge of iOS, macOS, and the App Store.
• Undergraduate degree in Business, Information Systems, Computer Science, or related field, or equivalent experience; advanced degree a plus.

Technology Focus

• iOS
• macOS
• App Store

About the App Store

The App Store is described as the world’s safest and most vibrant app marketplace, serving more than 850 million visitors each week. Since launching in 2008, it has supported creators, dreamers, and learners, and facilitated $1.4 trillion in developer billings and sales in the last year alone.

Work Location

Cupertino, CA (onsite)

Compensation

USD 149,700 - 225,600 per year

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for certain educational expenses, including tuition
• Discretionary bonuses or commission payments, as well as relocation
• Opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
• Eligibility for discretionary restricted stock unit awards
• Ability to purchase Apple stock at a discount through voluntary participation in Apple’s Employee Stock Purchase Plan

Role Description

Apple’s Product Operations team will partner with product, operations, and engineering to operationalize new product features across existing and new platforms. The role supports marketplace platform expansion by operationalizing new digital product features and launches, and by leveraging Apple’s foundational technologies used by developers to build, grow, and scale apps and app marketplaces. These technologies include programming languages and development tools, specialized software development kits with over 250,000 APIs, beta testing services and feedback programs, and distribution via marketplaces and web.