Product Owner

RAZR Marketing, Inc. is looking for a Product Owner to help shape product direction and translate business needs into software requirements for solutions delivered on RAZR’s SaaS platform. In this onsite role in Minnetonka, MN, you will partner closely with Product, Operations, designers, and development teams to support an aggressive but achievable roadmap, while protecting the product vision and maximizing delivered value.

What you’ll do

• Partner with internal stakeholders and clients to determine requirements for new features and products.
• Write user stories that give the development team clear direction on expected outcomes.
• Own the scrum team enhancement backlog and work with development scrum teams to deliver new capabilities.
• Collaborate directly with product managers, operations, and development to assess product needs and recommend solutions that proactively address issues.
• Guide one or more agile scrum teams, working 30% within the scrum team and 70% ahead of the team to refine requirements.
• Contribute to discussions on trade-offs between cost and schedule versus business or client benefit.
• Help establish the product’s vision and purpose in close collaboration with the Product Manager.
• Maintain a detailed understanding of current and future customer projects to create necessary product requirements.
• Collaborate with designers and developers to build outstanding user experiences.
• Document and manage user stories and expected outcomes based on input from stakeholders including customers, end users, and QA.
• Continually set business value and prioritization for new and existing issues based on constituent input.

What you’ll bring

• 5+ years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.
• Experience working in Agile (Scrum/Kanban) environments with close collaboration to engineering teams.
• Strong understanding of APIs including REST and SOAP, with authentication and security knowledge such as OAuth and JWT.
• Experience with data exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.
• Knowledge of microservices architecture and experience defining API contracts between services.
• Familiarity with modern web application frameworks.
• Understanding of data modeling, SQL databases, and messaging systems including Kafka and MQ.
• Flexibility and adaptability with complexity and change.
• Excellent organizational skills, analytical thinking, and complex problem-solving ability.
• Strong communication skills, including effective interaction with non-technical users.
• Ability to work and collaborate across cross-functional teams.
• Passion for development best practices and SDLC processes.
• Ability to manage and set expectations with internal stakeholders.
• Proficiency in Microsoft applications.
• Preferred: Background in Patient Engagement, Loyalty Marketing, Banking Rewards, or related solutions.
• Comfort being hungry to learn and succeed.

Technologies

REST, SOAP, OAuth, JWT, ETL, SQL, Kafka, MQ, microservices architecture, Agile, Scrum, Kanban, Microsoft applications

Location and compensation

• Location: Minnetonka, MN (onsite). Candidates must be in the Twin Cities and be in-office.
• Salary: USD 115,000 to 130,000 per year.