Scheduling Product Owner

Delta Airlines is seeking a Scheduling Product Owner to shape product strategy and deliver technical leadership for current and future Crew Resources technology. This role coordinates multiple projects and teams, converting business direction into requirements and aligning stakeholders to enable delivery across scheduling-related systems.

Responsibilities

• Partner with business and IT to replace legacy Crew Scheduling systems, including DBMS and OSS.
• Manage the delivery of multiple development teams.
• Own products end to end by understanding the business problem, identifying stakeholder needs, and defining solutions that drive value from new applications.
• Translate business and technology vision into product strategy and requirements to ensure outcomes meet business needs.
• Work across multiple user groups and technologies that interact with Scheduling, including Pay, Reroute, Training, Bid and Award, FCL, and Communications.
• Engage end users to understand needs and develop product enhancements that add value.
• Identify opportunities to improve departmental processes, systems, or products, then deliver solutions.
• Create internal communications, including ad hoc reports, executive summaries, and formal presentations for senior leaders.
• Develop subject matter expertise in crew-related data and systems and apply it to optimal design and development.
• Maintain an executable product roadmap that balances business value, funding, cross-initiative dependencies, and development complexity for current and future work.
• Lead project management phases, including requirements gathering, development prioritization, and implementation planning.
• Prioritize the product backlog, projects, and initiatives across stakeholder groups to ensure IT focuses on the right work.
• Write functional user stories and acceptance criteria to support smooth handoff to development.
• Participate in Agile ceremonies to provide direction and drive progress with development teams.

Requirements

• At least 18 years of age and authorized to work in the United States.
• High school diploma, GED, or high school equivalency.
• Minimum 4 years of experience with Crew and/or IT Project/Product Ownership.
• Demonstrates consistent prioritization of safety and security of self, others, and personal data.
• Ability to present ideas verbally in a succinct and persuasive way, with logical thinking when answering questions or proposing alternatives.
• Capability to develop presentations with visuals for an executive audience and influence outcomes.
• Experience translating business vision into written requirements.
• Proven success managing products or complex projects.
• Ability to lead and influence others responsible for deliverables, including cross-department stakeholders.
• Curiosity and creative thinking to identify solutions.
• Proven ability to understand and manage complex processes.
• Willingness to become a subject matter expert for the product and take ownership of development and performance.
• Self-starter who works effectively with diverse groups in a time-sensitive team environment with minimal oversight.
• Results orientation with the ability to meet or exceed deadlines while maintaining attention to detail and follow-through.
• Knowledge of user experience best practices and emerging technology trends.
• Must be performing satisfactorily in the current role (if transferring internally).

Technologies

• DBMS
• OSS

Location

Atlanta, GA, United States (onsite)

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9%.
• Up to 2 weeks of vacation for new hires, earned for use in the following vacation year (April 1 – March 31).
• In addition to vacation, up to 56 hours of paid personal time within a 12-month period.
• 10 paid holidays per calendar year.
• Paid maternity/parental leave for birthing parents (12 weeks) and paid parental leave for non-birthing parents (2 weeks).
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life insurance.
• Family care assistance covering fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and related programs.
• Holistic Wellbeing programs, including an employee assistance program, free financial coaching, and resources supporting mental health.
• Domestic and international space-available flight privileges for employees and eligible family members.
• Career development programs to support long-term goals.
• Worldwide partnerships supporting community service and sustainability initiatives, including reducing carbon footprint.
• Business Resource Groups for connection, inclusion, and perspective sharing.
• Recognition rewards and awards through Unstoppable Together.
• Deltaperks discounts and voluntary benefits, including car and hotel rentals and insurance and legal services options, plus childcare.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Bachelor’s degree in Operations, Business, Engineering, or Technology.
• Experience with creation and design, or management of technology systems.
• Prior experience as an agile product manager/owner (preferred).
• Broad knowledge of Crew Resources, Flight Ops, or Inflight Service (preferred, but not required).