Lead ML-powered personalization product strategy to improve how audiences discover content on HBO Max at scale.

Own end-to-end product strategy for ML-powered personalization and discovery, aligning opportunities to WBD strategic goals and improving engagement, retention, and customer satisfaction.
Develop and maintain a roadmap for personalization systems, coordinating with engineering, data science, UX, and content teams to balance innovation, quality, and speed.
Drive customer-centric product decisions using experimentation, user research, and behavioral data to design and optimize personalized experiences across surfaces.
Manage ranking systems and feedback loops, understanding how user signals and content metadata flow through algorithms and shape outcomes.
Partner with executives, engineering leaders, data teams, and content strategists to align roadmaps, communicate outcomes, and translate product vision into execution.
Track trends in personalization, ML tooling, and competitors’ discovery experiences to inform roadmap priorities and strategic pivots.
Define and improve KPIs connecting user value to business metrics (including engagement, diversity, and relevance) using experimentation and analytics.
Lead go-to-market for personalization and recommendation capabilities, ensuring internal readiness, high-quality rollout, and learning-based iteration cycles.

5+ years of product management experience, with significant time on ML-driven products or content discovery systems.
Proven experience shipping consumer-facing personalization or recommendation systems at scale.
Strong technical fluency to collaborate on ranking models, data pipelines, AI/ML evaluation, and other technical areas.
Deep understanding of A/B testing, statistical analysis, and product experimentation frameworks.
Systems thinker connecting algorithmic performance to customer experience treatments and business outcomes.
Excellent communication skills across audiences, including executives and junior engineers.
Experience leading cross-functional teams in agile environments; familiarity with Jira and Confluence.
Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field (preferred but not required).

Lead development and enhancement of personalization services on HBO Max.
Define product strategy, drive innovation, and deliver exceptional user experiences.
Guide personalized and automated recommendations to stay aligned with industry trends and customer expectations.
Support scaling to >100m customers and contribute to becoming a leading streaming company.
Identify and quantify customer problems, determine solution approaches, and run A/B tests for feature improvements.
Work with a team of Product Managers focused on Personalization, collaborating with Software Engineers and Data Scientists.
Partner with Editorial and Marketing professionals and discuss regularly with company executives.

Warner Bros. Discovery embraces building a workforce reflecting a wide array of perspectives, backgrounds, and experiences.
Equal opportunity employment based on merit, without regard to protected characteristics.
Reasonable accommodations available for qualified candidates with disabilities during the application and recruitment process; see the accessibility page for instructions.
Compensation may vary based on external market data, internal equity, location, skill set, experience, and/or performance.
Application consideration for candidates with arrest or conviction records in line with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Senior Product Manager

Job Description