Senior Product Manager, AI and Personalization

Own an AI-driven personalization product from discovery through launch, measurement, and continuous improvement.

Responsibilities

• Define the customer problem and translate it into product outcomes, roadmap, and release scope for:
  • Recommendations
  • Contextual experiences
  • Assisted travel
• Partner with data scientists and engineers to align on:
  • Data needs
  • Model choices
  • Experiment design
  • Production monitoring for recommendation quality and experience performance
• Coordinate requirements and approvals, manage tradeoffs, and update priorities using customer feedback and performance evidence

Requirements

• Personal ownership of a shipped product in one or more of the following categories:
  • Recommendations
  • Ranking
  • Segmentation
  • Predictive products
  with clear baseline and outcome evidence
• Practical ability to explain:
  • Training versus serving
  • Data quality
  • Cold start
  • Model evaluation
  • Model drift
  in product terms
• Working knowledge of SQL and interpreting experiments, including:
  • Confidence in results
  • Conversion measures
  • Customer journey data
• Strong product discovery and prioritization skills
• API literacy and stakeholder communication; ability to convert constraints into clear acceptance criteria

Technologies

• SQL
• GCP
• BigQuery
• Vertex AI

Preferred Experience

• Travel or loyalty product experience
• GCP familiarity
• BigQuery and Vertex AI exposure
• Understanding of human travel consultant workflows

Location and Work Model

• Phoenix, Florida
• Hybrid remote in Phoenix, AZ 85074

Contract Details

• 12+ month contract with possible extension
• Job type: contract

Compensation

• USD 111,000 - 135,000 per year
• Pay listed: $111,000.00 - $135,000.00 per year

Benefits

• Health insurance
• Paid time off

Minimum experience: 7 years.